Head of iD Transformation
London
Permanent
Full Time
Grade 6
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
The MVNO team plays a critical role in delivering iD Mobile's ambition. The primary purpose of the role is to take accountability for the formation, shaping, and ongoing definition of the overarching iD strategic roadmap, including portfolio direction, prioritisation, governance, and alignment to the iD three-year plan.
This role is accountable for shaping, prioritising and governing the strategic change portfolio, ensuring initiatives deliver measurable business outcomes. Working closely withthe iD Leadership Team, Group Commercial, Group Delivery, Group Technology and key partners, the role maintains an outcome-led roadmap, defines success measures and benefits, and provides clear visibility of progress, risks and dependencies to support timely decision-making.
The role also leads delivery of the iD in-function change roadmap (a combination of localised initiatives, solution enhancements and operational improvements) and supports the leadership and development of the iD change team, balancing demand, capacity and commercial considerations to deliver change with pace, quality and consistency.
