Role Summary
The Head of Underwriting Excellence & Governance is responsible for leading the design and embedding of Rokstone’s underwriting excellence and governance operating model.
The role will strengthen underwriting discipline, decision consistency, and portfolio performance through clear standards, proportionate embedded controls, structured peer review, and scalable governance The position includes leadership of an Underwriting Excellence & Governance team and is central to enabling Rokstone to grow with confidence across products, territories, and carrier partnerships.
Role Accountabilities
- Own and maintain underwriting standards, appetite, authority frameworks, and decision principles across Rokstone.
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Lead, develop, and mentor an Underwriting Excellence & Governance team, ensuring clear accountability and delivery against strategic priorities.
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Embed consistent underwriting discipline and technical excellence across underwriting teams and business units.
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Design and implement proportionate Line 1 underwriting controls embedded at the point of decision, reducing reliance on retrospective assurance.
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Establish clear governance structures, reporting, and escalation pathways from underwriting teams through to senior management and Board level.
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Deliver transparent MI on underwriting quality, adherence to appetite, portfolio risk, and governance outcomes.
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Lead structured peer review and underwriting oversight activity to strengthen decision-making and consistency.
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Identify thematic trends, emerging risks, and systemic control opportunities, ensuring actions are driven through to completion.
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Partner with technology and operations teams to embed underwriting governance controls within the ATOMX platform, leveraging automation and workflow design to ensure scalable, consistent, and controlled underwriting processes
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Support strong carrier and capacity provider confidence through disciplined underwriting governance and transparent accountability.
Role Requirements
- Significant experience in underwriting governance, underwriting excellence or risk oversight within specialty insurance or an MGA environment.
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Demonstrated experience designing underwriting governance frameworks, policies, and delegated authority standards in line with carrier oversight and capacity partner expectations.
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Proven ability to embed scalable controls and governance within underwriting operations.
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Experience producing senior-level MI and engaging with governance forums and committees.
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Prior experience leading and developing teams within an underwriting or governance environment.
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Strong commercial mindset, balancing underwriting discipline with growth enablement.
Skills and Abilities
- Credible leader with the ability to influence underwriting teams, senior stakeholders, and external partners.
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Strong analytical capability to identify themes, trends, and continuous improvement opportunities.
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Structured and outcome-focused approach to governance, accountability, and execution.
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Excellent communication skills, including Board-level reporting and escalation.
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Ability to operate effectively in a fast-scaling, entrepreneurial specialty underwriting business.
Management Duties
We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes.
And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.
