About VetPartners
VetPartners is a European veterinary group built on respect, collaboration, clinical freedom, and vet-led leadership. We are a family of over 12,000 people across 850 sites in nine countries, supporting small animal, farm, and equine practices. Our Learning and Development team exists to help our colleagues grow, and this is a brilliant opportunity to be part of shaping how learning happens across our family of practices.
About the Role
The Design and Content Coordinator owns the design, platform, and end-to-end learner journey for VetPartners. Your practice background gives you real insight into what colleagues need from their learning, while your content and design skills let you turn that insight into engaging, effective material. This is not a clinical subject-matter role; it is about owning how learning is designed, built, and experienced across our learning platform. Role is based in York with some flexibility on hybrid ways of working.
What You'll Be Doing
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Design and build engaging eLearning content and learning journeys on our learning platform
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Own the end-to-end learner experience, ensuring content is accessible, well-structured, and easy to navigate
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Develop marketing-style communications to promote learning content and drive engagement across the business
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Work with subject-matter experts and clinical colleagues to translate learning needs into clear, well-designed content
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Explore and apply AI tools to create content more efficiently and to support innovative approaches to learning design
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Maintain and continuously improve the learning platform, including content updates, structure, and user experience
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Use learning and development experience to ensure content reflects sound instructional design principles
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Monitor content performance and learner engagement, using insight to refine and improve the learning offer
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Collaborate with the wider L&D team to ensure content supports broader programmes, including the Graduate Development Programme
Essential Criteria
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Experience working within a veterinary practice, essential to designing content that genuinely reflects colleagues' learning needs
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Demonstrable experience in a learning and development role, including content design or instructional design
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Hands-on experience creating content for an eLearning or learning management platform
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Strong content creation skills, with an eye for clear, engaging, and accessible design
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Confident written communication skills, able to write content that informs and engages
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A structured, detail-focused approach to managing multiple content projects
Desirable Criteria
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Experience using AI tools in content creation or learning design
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Marketing or communications content experience
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Familiarity with instructional design frameworks or models
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Experience designing content for a multi-country or multi-species audience
Why Join Us
This is a unique opportunity to own how learning looks, feels, and works for colleagues across our family of practices. You will combine real practice insight with creative and technical skill, with genuine scope to shape the future of digital learning at VetPartners.
