Location: Glasgow (On-Site)
Job Type: Full-Time
Schedule: Monday to Friday with optional weekend shifts available
Are you a natural communicator who enjoys helping people and creating positive customer experiences? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have an exciting opportunity for you.
We are currently seeking a motivated and customer-focused Customer Service Advisor to join our growing Glasgow team. This role is ideal for someone who enjoys building relationships, solving problems, and delivering exceptional service while developing valuable professional skills.
The Role:
As a Customer Service Advisor, you will be the first point of contact for customers, ensuring every interaction is professional, positive, and solution-focused. You'll work closely with colleagues to deliver outstanding customer experiences while contributing to a supportive and energetic team environment.
Key Responsibilities:
- Providing excellent customer service and support
- Handling customer enquiries and resolving issues efficiently
- Building strong customer relationships through effective communication
- Maintaining accurate customer records and information
- Supporting customer retention and satisfaction initiatives
- Working collaboratively to achieve team goals and service targets
- Identifying customer needs and providing appropriate solutions
- Delivering a positive brand experience with every interaction
What We're Looking For:
- Strong communication and interpersonal skills
- A positive, professional, and customer-focused attitude
- Excellent problem-solving abilities
- Ability to work effectively both independently and as part of a team
- Strong organisational and time-management skills
- Previous experience in customer service, retail, hospitality, or sales is advantageous but not essential
- Eagerness to learn, develop, and progress professionally
What We Offer:
- Immediate start available
- Full-time hours with a consistent schedule
- Monday to Friday working pattern with optional weekend shifts
- Comprehensive training and ongoing development
- Career progression opportunities within a growing organisation
- Supportive leadership and team-focused culture
- Dynamic, fast-paced, and rewarding work environment
- Opportunity to develop transferable customer service and communication skills
If you're enthusiastic, people-focused, and ready to take the next step in your career, we'd love to hear from you.
Pay: £14.00-£17.00 per hour
Benefits:
- Canteen
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
