Overview
Join our dynamic team as a Social Care Administrator, where your organisational skills and compassionate communication will play a vital role in supporting our social care services. In this role, you will be responsible administrative operations, ensuring smooth coordination between homes, recruitment and external agencies. Your proactive approach and attention to detail will help us deliver exceptional support. This paid position offers an exciting opportunity to contribute meaningfully to young people while developing your administrative expertise in a supportive environment.
Responsibilities
- Manage and maintain accurate client records using Microsoft Word, Excel, and PowerPoint, ensuring confidentiality and compliance with data protection policies
- Prepare correspondence, reports, and documentation related to social care services with clarity and professionalism
- Respond promptly to inquiries from families, and care staff via phone or email, demonstrating excellent customer service skills
- Support the onboarding process for new staff by collecting information and updating records accordingly
- Organise and prioritise daily administrative tasks to ensure timely completion of all duties using effective time management strategies
- Assist in reviewing and updating policies
- Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with a strong ability to produce professional documents and manage schedules
- Previous administrative experience in healthcare or social services environments is highly desirable
- Excellent communication skills—both written and verbal—to liaise effectively with managers, families, and team members
- Strong organisational skills with the ability to multitask efficiently in a fast-paced environment
- Good IT skills to navigate various software platforms and troubleshoot basic technical issues
- Fluency in English with clear articulation for effective customer service interactions
- Ability to manage time effectively to meet deadlines while maintaining accuracy and attention to detail
This role is ideal for motivated individuals eager to make a positive impact within social care services while honing their administrative talents. We are committed to fostering a supportive workplace where your skills can flourish as you contribute to community wellbeing.
Pay: £12.71-£13.50 per hour
Expected hours: 24.0 per week
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Health & wellbeing programme
- Work from home
Work Location: Hybrid remote in Liverpool L9 4RE
