Company Overview
Knowsley Lift Services Limited is a reputable British-owned company with a rich history of providing lift installation, maintenance, and repair services since 1997. Our dedicated team of experienced professionals is committed to delivering seamless project management and exceptional customer service across a wide range of clients, from private owners to large organisations.
Job Overview
We are seeking a Service Coordinator/Admin to join our team. In this role, you will coordinate service schedules and oversee administrative functions to ensure smooth operations. Your proactive approach will help us maintain our high standards of service delivery.
Duties
- Answer incoming calls promptly and provide a professional first point of contact for customers.
- Ensure all scheduled maintenance activities are completed and recorded each month.
- Review maintenance reports and identify recommendations or follow-up actions.
- Update customer and internal portals following maintenance visits.
- Complete and maintain KPI reporting.
- Respond to customer queries relating to maintenance in a timely and professional manner.
Skills
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Clear written and verbal communication skills
- Ability to manage recurring deadlines and prioritise workload
- Basic Mircosoft knowledge.
Join us as a Service Coordinator/Admin and become an part of a team dedicated to delivering excellence in lift services!
Benefits:
Work Location: In person
