Warehouse & Logistics Administrator
Location: Swanley, Kent
Hours: 8:00am–5:00pm, Monday to Friday
About the role
We are looking for an organised Warehouse & Logistics Administrator to manage the daily administration and communication between our Warehouse, Transport, Sales and Customer Service teams.
The role requires someone who can manage multiple queries, keep accurate records and ensure requests are passed to the correct person and followed through.
Key responsibilities
- Manage the warehouse and transport inboxes and communication channels.
- Maintain the warehouse ticket system and monitor outstanding requests.
- Receive, record and direct warehouse and delivery queries to the correct person.
- Communicate updates between the Warehouse, Transport, Sales and Customer Service teams.
- Field driver queries and pass requests or problems to the relevant colleague.
- Obtain and provide delivery updates, ETAs and PODs.
- Maintain accurate records, tickets and supporting documentation.
- Follow up outstanding requests and escalate overdue or urgent issues.
- Support general warehouse and logistics administration.
What we are looking for
- Strong administration, multitasking and time-management skills.
- Confident managing busy inboxes and several communication channels.
- Excellent written and verbal communication.
- Good attention to detail and accurate record-keeping.
- Comfortable using spreadsheets, ticketing systems and company software.
- Able to prioritise queries and remain calm during busy periods.
- Previous warehouse, logistics, transport or customer service experience would be beneficial.
About Trimline Group
Trimline Group is a Swanley-based distributor of tiling systems, tools, waterproofing, substrates and associated products.
Pay: £30,000.00 per year
Benefits:
- Canteen
- On-site parking
- Sick pay
Ability to commute/relocate:
- Swanley BR8 8TS: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you had experience with managing multiple communication streams, phone, messaging, emails, ticket system, Microsoft Teams etc.
- Have you managed data input and issue resolution with daily OTIF Data, and do you understand what OTIF is.
Experience:
- warehouse & logistics: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
