BSI Healthcare is recruiting compassionate, dependable and committed female Domiciliary Care Workers and Community Support Workers.
This is a permanent opportunity for candidates who genuinely want to build a stable, long-term career in care. We invest considerable time and resources in recruiting, training and supporting new employees. Please apply only if you are serious about the position, can attend agreed shifts reliably and are prepared to make a long-term commitment to our service users and organisation.
Before applying, please carefully consider the location, community travel, working hours, personal-care duties and sponsorship statement.
Female occupational requirement
Female applicants only: This role involves providing personal and intimate care to female service users who have reasonably requested female care workers to protect their privacy, dignity and personal welfare.
Being female is therefore a genuine occupational requirement for this position under Schedule 9, Part 1 of the Equality Act 2010.
Visa sponsorship
Please note that BSI Healthcare does not provide Skilled Worker visa sponsorship.
Applicants must already have the legal right to work in the UK for this employment without requiring sponsorship from BSI Healthcare.
Please do not apply if you require:
- A Certificate of Sponsorship
- Skilled Worker visa sponsorship
- Transfer of sponsorship from another employer
- Employer sponsorship to continue working in the UK
About the role
We are seeking compassionate and dedicated Support Workers to provide high-quality, person-centred care to individuals within their own homes and the wider community.
You will support service users with their daily activities, personal care, medication, community access, appointments, household responsibilities and emotional wellbeing.
You may support people with:
- Mental health needs
- Autism or learning disabilities
- Dementia or Alzheimer’s disease
- Physical disabilities
- Age-related support needs
- End-of-life or hospice-care needs
- Social isolation
- Community-access needs
This is a responsible role requiring patience, professionalism, reliability and a genuine commitment to improving the lives of others.
Main duties and responsibilitiesPersonal care and wellbeing
- Assist service users with bathing, dressing, grooming and toileting.
- Support service users with mobility, transfers and safe moving and handling.
- Maintain each service user’s privacy, dignity and independence.
- Observe and report changes in a service user’s physical health, behaviour or emotional wellbeing.
- Provide reassurance, emotional support and companionship.
- Encourage service users to make choices and remain as independent as possible.
Medication and health support
- Administer or prompt medication according to care plans and company procedures.
- Maintain accurate medication records.
- Report medication concerns, errors or changes immediately.
- Liaise appropriately with colleagues and healthcare professionals.
- Follow all health, safety, infection-control and safeguarding procedures.
Community support
- Support service users to attend medical appointments, activities and social events.
- Help individuals access community facilities and local services.
- Accompany service users while shopping or completing other essential activities.
- Drive service users to appointments or outings where required.
- Encourage participation in meaningful activities that support mental and emotional wellbeing.
Daily living support
- Prepare nutritious meals according to dietary requirements and personal preferences.
- Assist with light household tasks to maintain a clean and safe home.
- Support service users with correspondence, benefits, bills and budgeting where this forms part of their care plan.
- Assist with shopping and other agreed daily living activities.
- Follow all financial-recording and safeguarding procedures when supporting service users with money.
Recording and communication
- Read and follow individual care plans and risk assessments.
- Complete accurate care notes after every visit.
- Record all care, medication and support provided.
- Communicate professionally with service users, families, colleagues and healthcare professionals.
- Report accidents, incidents, safeguarding concerns or changes in need immediately.
- Maintain confidentiality and professional boundaries at all times.
Reliability and professional conduct
- Arrive punctually for every scheduled visit.
- Complete all accepted shifts unless there is a genuine emergency.
- Inform the Care Coordinator promptly if an unavoidable problem affects attendance.
- Attend required training, supervision and team meetings.
- Follow BSI Healthcare’s policies, procedures and professional standards.
- Represent the organisation positively and professionally in the community.
Essential requirements
Applicants must:
- Meet the female occupational requirement for this vacancy.
- Have the existing right to work in the UK without employer sponsorship.
- Have a compassionate, patient and respectful approach.
- Be willing and able to provide personal and intimate care.
- Be dependable, punctual and committed to agreed shifts.
- Have good spoken and written English.
- Be able to complete clear and accurate care records.
- Have excellent communication and interpersonal skills.
- Be able to follow care plans, risk assessments and instructions.
- Work confidently both independently and as part of a team.
- Be willing to support people with different and sometimes complex needs.
- Be able to undertake the physical duties associated with care safely.
- Be flexible to work days and evenings according to service-user needs.
- Be able to travel reliably between service-user locations.
- Demonstrate a genuine desire to improve people’s quality of life.
- Be prepared to make a reliable, long-term commitment to BSI Healthcare.
Desirable experience and qualifications
The following would be advantageous:
- Previous domiciliary care or community support experience
- Experience in assisted living or nursing-home care
- Experience supporting people with mental health needs
- Experience supporting people with autism or learning disabilities
- Experience supporting people with dementia or Alzheimer’s disease
- Senior-care, hospice-care or general caregiving experience
- Medication administration training
- Moving and handling training
- First-aid certification
- Level 2 or Level 3 Health and Social Care qualification
- Full UK driving licence
- Access to a suitable vehicle for work
Previous professional care experience is preferred. However, applicants with the right values, reliability and transferable experience may be considered.
Safer recruitment checks
Any offer of employment will be subject to:
- Proof of identity
- Proof of right to work in the UK
- Satisfactory employment references
- An appropriate enhanced DBS check
- Verification of relevant qualifications
- Verification of driving documents where applicable
- Completion of required training
- Successful completion of BSI Healthcare’s recruitment and onboarding process
What we offer
- £14.00 per hour
- Full-time and part-time permanent opportunities
- Paid mileage allowance for drivers
- In-house mandatory and statutory training
- Support from an experienced coordination and management team
- Opportunities to complete a funded Level 3 Diploma in Adult Care
- Career-development opportunities
- Potential progression towards a Level 5 Diploma in Leadership and Management in Adult Care
- Meaningful work that makes a genuine difference
- Opportunities to gain experience across different areas of care
Training and funded qualifications may be subject to eligibility, satisfactory performance and continued employment.
About BSI Healthcare
BSI Healthcare has more than 11 years’ experience as a healthcare recruitment and training provider and four years’ experience as a CQC-regulated care provider.
We are committed to delivering safe, compassionate and person-centred care. Our values are embedded in how we support our service users, their families and our employees.
BSI Healthcare is proud to be a Disability Confident employer.
Before submitting your application
Please apply only if you:
- Are genuinely committed to working in care.
- Can attend your agreed shifts reliably.
- Are comfortable providing personal and intimate care.
- Can travel reliably between service-user locations.
- Have carefully considered the pay and working arrangements.
- Are looking for stable, long-term employment.
- Already have the right to work in the UK without sponsorship.
We are looking for people who want to develop with BSI Healthcare and make a lasting contribution to the lives of our service users.
Pay: £27,300.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Employee mentoring programme
- On-site parking
- Sick pay
Education:
- GCSE or equivalent (preferred)
Experience:
- Home care: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
- mandatory training certificates and Enhanced DBS? (preferred)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
