About Us
We are a professional security services company providing highly trained security personnel to commercial, industrial, retail, and residential clients. Our mission is to safeguard our clients' premises, assets, employees, and visitors through reliable and effective security solutions. We are seeking an organised and proactive Business Support Officer to join our growing team and support the smooth operation of our business.
Role Overview
The Business Support Officer will provide administrative, operational, and customer support to ensure the efficient delivery of our security services. The successful candidate will act as a key point of contact between management, clients, security personnel, and external stakeholders, helping to maintain high standards of service and compliance.
Key Responsibilities
- Provide day-to-day administrative support to management and operational teams.
- Assist with the scheduling and deployment of security personnel to client sites.
- Maintain accurate employee records, training records, and personnel files.
- Prepare and update staff rotas, timesheets, and attendance records.
- Liaise with clients regarding service requirements, enquiries, and contract matters.
- Support recruitment activities, including arranging interviews, processing applications, and onboarding new staff.
- Monitor compliance with company policies, industry regulations, and licensing requirements.
- Prepare reports, correspondence, and business documentation as required.
- Maintain databases and ensure accurate record keeping.
- Assist with invoicing, purchase orders, and general office administration.
- Support management with audits, inspections, and quality assurance processes.
- Handle incoming calls, emails, and general enquiries in a professional manner.
Essential Requirements
- Previous experience in an administrative, business support, or office management role.
- Excellent organisational and time-management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
- Ability to work independently and manage multiple priorities.
- High level of accuracy and attention to detail.
- Professional and customer-focused approach.
Desirable Requirements
- Experience working within the security industry or a related service sector.
- Knowledge of workforce scheduling and staff deployment.
- Understanding of compliance requirements within the security sector.
- Experience using payroll, HR, or scheduling software.
What We Offer
- Competitive salary.
- Ongoing training and professional development opportunities.
- Supportive and professional working environment.
- Opportunity to contribute to the growth of a respected security services company.
- Career progression opportunities.
How to Apply
If you are a motivated and organised professional looking to join a dynamic security company, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.
Pay: £35,000.00-£42,000.00 per year
Work Location: Hybrid remote in London IG3 9DP
