Role overview
Due to the continued growth of Sourced Living and the recent addition of several acquisitions, we are looking to recruit an Operations & Project Coordinator to support the day-to-day running and development of the business.
This is a varied and fast-paced role that will provide direct support to the Brand Manager across franchise support, onboarding, acquisitions, reporting, training, events and operational projects.
We're looking for someone who is highly organised, energetic, positive and enthusiastic. The successful candidate will enjoy working with people, thrive in a busy environment and be comfortable managing multiple projects at the same time.
This isn't a traditional administration role. We need someone who can take ownership, work independently and keep projects moving forward.
Key responsibilities
Reporting and administration
- Produce weekly and monthly reports
- Prepare meeting notes and action plans
- Coordinate follow-up actions and ensure deadlines are met
- Prepare presentation decks and supporting documentation
- Manage diaries, meetings and travel arrangements
- Process expenses and mileage claims
- Maintain trackers, databases and records
- Manage and organise documentation
Project coordination
- Support business takeovers and acquisitions
- Track actions arising from due diligence visits
- Coordinate onboarding activities following acquisitions
- Liaise with multiple departments to ensure projects remain on track
- Support operational projects across Sourced Living and Openhouse
- Identify and escalate any risks or delays
Franchise support and onboarding
- Coordinate new franchisee onboarding
- Support induction programmes and training events
- Prepare training materials and documentation
- Coordinate webinar and event administration
- Support franchise launch activities
Systems and operational support
- Support system implementations and migrations
- Coordinate information between departments
- Assist with operational improvements and process development
- Support the team with ad hoc projects as the business continues to grow
Skills and experience
- Exceptional organisational skills
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to manage multiple priorities
- Confident using Microsoft Office applications
- Experience preparing reports and presentations
- Excellent time management skills
- Able to work independently and take ownership
Qualifications & Experience
· Qualifications Needed:
Experience in the franchise sector an advantage
· Experience / Skills Required:
- Highly energetic
- Positive and enthusiastic
- Proactive
- Adaptable
- Organised
- A strong communicator
- Comfortable working in a fast-paced environment
- Confident working with a wide range of people
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
Work Location: In person
