About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
The Greenbank Hotel is searching for a Porter; the ideal candidate will play a crucial role in maintaining the cleanliness and organisation of our facilities while providing exceptional customer service.
Job Role
As a Porter at The Greenbank Hotel, you will be a key member of the front-of-house team, helping to ensure smooth operations and an outstanding guest experience. We are seeking applicants who pride themselves on attention to detail, with a passion for exceeding guest expectations.
Responsibilities
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You will be able to work confidently as part of a team and individually.
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You will have stamina and a positive outlook towards your role.
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You will be of hardworking nature and flexible with the hours and shifts you will work. This includes evenings, weekends and bank holidays.
Key Skills
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GCSE Maths and English
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Portering experience preferred but not necessary
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Excellent personal presentation
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Must be reliable and punctual
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Communicate effectively with the team and guests, including listening to instructions
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Passion for guest service, ensuring no request is ignored
Benefits
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100% shared tips
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Full training
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Opportunities to grow and progress within our four hotels
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Staff discount across the group, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
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Company Pension Contributions
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Uniform
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The chance to participate in charity fundraisers and environmental initiatives
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Staff rewards and parties
*Please note, we do not offer live in accommodation*