We are looking for a reliable, observant and motivated CCTV Monitoring Operative to join our professional Control Room team.
Working on a 4 on 4 off 12 hour shift pattern, you will be responsible for monitoring CCTV systems across multiple sites, responding to alarms and incidents.
If you thrive in a fast-paced environment, remain calm under pressure and have excellent attention to detail, we'd love to hear from you.
Key Responsibilities
· Monitor live CCTV footage
· Respond promptly to alarms, incidents and security alerts
· Escalate incidents to emergency services, clients or mobile response teams where appropriate
· Accurately record all incidents and actions taken
· Retrieve and preserve CCTV footage for authorised investigations
· Complete detailed incident reports and shift handovers
· Report faults with CCTV or security systems
· Maintain confidentiality and comply with company procedures and GDPR
· Deliver excellent customer service when dealing with clients and stakeholders
Who We’re Looking For:-
· Excellent attention to detail
· Strong communication skills
· Good IT and keyboard skills
· Ability to remain calm and make decisions under pressure
· Professional, reliable and trustworthy
· Ability to work independently and as part of a team
· Flexible to work a 4 on, 4 off rota, including weekends
Desirable Requirements
· Previous experience in a CCTV monitoring or security control room environment.
· Valid CCTV Operator Licence issued by the Security Industry Authority (SIA).
· Experience using CCTV, alarm monitoring or access control systems.
· Customer service experience.
What We Offer
- Competitive rates of pay.
- Company pension scheme.
- Opportunities for training, development, and career progression within the company.
P&D Specialist Services Ltd are an equal opportunities employer. We welcome applications from all individuals and select candidates based on their skills, experience, and potential.
If you're looking for a rewarding career in CCTV monitoring with a company that values its people, we'd love to hear from you.
Apply today and become part of our growing Control Room team.
To apply, please send your CV to [email protected]
Pay: £29,484.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Profit sharing
Work Location: In person
