Job Summary
We are seeking an energetic and dedicated Head Barista/Supervisor to lead our coffee team with enthusiasm and expertise in making coffee, latte art and matcha. In this pivotal role, you will oversee daily operations of the coffee bar, ensure exceptional customer service, and maintain high standards for food safety and quality. Your leadership will inspire your team to deliver a memorable experience for every guest while managing the workflow efficiently. This position offers an exciting opportunity to combine your passion for coffee with your supervisory skills in a fast-paced, vibrant environment.
Responsibilities
- Lead and motivate the barista team to deliver outstanding service, ensuring each guest’s experience exceeds expectations.
- Oversee daily coffee shop operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure strict adherence to food safety standards and health regulations across all food preparation and beverage stations.
- Train new team members on barista techniques, serving protocols, food preparation, and safety procedures.
- Manage workflow during busy periods by coordinating tasks such as drink preparation, order assembly, and customer service.
- Monitor quality control of beverages and food items, maintaining consistency in taste and presentation.
- Handle customer inquiries or complaints promptly with professionalism and positive attitude.
Qualifications
- Proven barista experience with a strong understanding of coffee brewing techniques and beverage customization.
- Demonstrated leadership skills with previous supervisory or team-leading roles in a food service environment.
- Knowledge of food safety practices and ability to implement safety protocols effectively.
- Excellent time management skills to prioritize tasks efficiently during high-volume periods.
- Basic math skills for cash handling, inventory counting, and order calculations.
- Experience in serving customers with a friendly demeanor and clear communication skills.
- Ability to perform food preparation tasks accurately while maintaining cleanliness standards.
Join us as a Head Barista/Supervisor to craft exceptional coffee experiences while leading a passionate team! Your energy, expertise, and dedication will be key drivers in creating a welcoming atmosphere where every guest leaves satisfied. This paid position offers a dynamic work environment where your leadership can truly shine!
Pay: £12.71-£15.00 per hour
Benefits:
Work Location: In person
