About us
Royal Marble is a family-run business with over 20 years of experience in the stonemason industry. Our showroom is in Bedwas, Caerphilly and we are well-established as a marble, granite and quartz worktop fabricator and installer. We have a fantastic reputation with 5 Star Google reviews throughout Wales & England.
We specialise in designing and manufacturing of worktops, islands and bespoke designs to the highest standard and in the finest quality material. Our worktops are renowned for their superior finish which can only be achieved by our experienced masonry skills, and the latest precision machinery.
We're seeking an experienced Sales Office Administrator to join a dynamic and growing team. The ideal candidate will have experience working in a corporate environment and prioritise communication and engagement. This position requires administrative work as well as one-on-one time with staff members, and we're looking for a responsible, articulate individual who can quickly identify vulnerabilities and obstacles, and then create innovative solutions to any problems.
And to have:
- Experience working to tight deadlines and under pressure, with the ability to multitask.
- Excellent customer service and communication skills, with people at all levels.
- Good IT skills, including knowledge of Microsoft Office and asset database systems
We are looking for a dynamic confident motivated and enthusiastic individual with experience in sales, customer services and dealing with the public. Must be computer literate and confident working as part of a team and independently.
Full support and training will be provided on our range of products & services.
Key role and responsibilities
- Managing and administration of sales.
- Handling of incoming telephone & email enquiries
- Dealing with the customers and suppliers
- Supplying quotations to customers via our online portal
- Provision of office duties when required including the process of administration.
- Excellent organisations skills and a keen eye for detail.
- Experience in working to tight deadlines and under pressure, with the ability to multitask.
- Excellent customer service and communication skills, with people at all levels.
- Good IT skills, including knowledge of Microsoft Office and Xero database systems.
What we offer: One to one mentorship, Industry experience, extensive marketing knowledge and on the job training.
Permanent weekend Full-time Sales Office Administrator required to be part of our team including additional hours throughout the week making this role a Full-time position
Tuesday till Friday 9-5 pm
Saturday 9 - 3 pm
Qualifications (Must have)
- Sales administration experience
- Strong communication skills
- Knowledge of Microsoft Office suite
- Ability to provide excellent customer service
- Basic IT skills and computer literacy
- Effective time management abilities
- Familiarity with Microsoft Outlook
- Fluent in English
Beneficial to have:
- Background knowledge on kitchens, worktops, stones etc.
Job Types: Full-time, Permanent
Pay: £26,500.00 per year
Benefits:
- Company pension
- On-site parking
Experience:
- Sales administration: 2 years (required)
Work Location: In person
