Key Responsibilities
Refrigeration Maintenance & Repair
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Carry out planned preventative maintenance, servicing, inspections, and repairs on refrigeration units and associated temperature-control equipment.
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Diagnose and rectify refrigeration, electrical, electronic, and control system faults using appropriate diagnostic equipment.
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Undertake leak detection, refrigerant recovery, evacuation, charging, and pressure testing activities in accordance with environmental and legislative requirements.
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Perform repairs and replacement of refrigeration components including compressors, condensers, evaporators, expansion devices, sensors, controllers, and electrical systems.
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Complete all repairs to manufacturer specifications and Company quality standards.
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Ensure refrigeration systems achieve required temperature performance and operational standards following repair.
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Support emergency breakdown and call-out activities where required.
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Assist with commissioning and testing of new refrigeration equipment and installations.
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Ensure all work is completed to a "Right First Time" standard..
Refrigeration System Performance
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Ensure refrigeration systems consistently achieve specified temperature performance requirements.
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Verify refrigeration units are capable of maintaining customer temperature specifications before vehicles are returned to service.
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Conduct temperature performance testing and operational validation following repairs.
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Investigate and resolve recurring refrigeration faults and temperature-control issues.
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Support the protection of customer products through effective refrigeration system maintenance and repair.
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Monitor refrigeration reliability trends and recommend corrective actions to improve performance.
Regulatory & Environmental Compliance
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Ensure compliance with F-Gas regulations, environmental legislation, and refrigerant handling requirements.
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Maintain accurate records relating to refrigerant recovery, leak testing, refrigerant usage, and environmental reporting.
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Promote environmentally responsible refrigerant management and leak prevention practices
Compliance & Documentation
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Ensure all service, maintenance, inspection, and repair documentation is completed accurately and on time.
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Accurately complete job sheets and record labour times against work completed.
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Correctly record and account for all parts used during repairs and maintenance activities.
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Ensure all vehicle inspections are completed in accordance with company and legal requirements.
Workshop Operations
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Manage individual workload effectively and prioritise work assignments in conjunction with Workshop Management.
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Communicate proactively with the Workshop Foreman or Manager regarding work in progress, delays, additional repairs required, and vehicle status.
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Use workshop equipment, tools, and diagnostic equipment safely and correctly.
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Maintain workshop housekeeping standards and ensure work areas remain clean, organised, and safe.
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Supply and maintain personal tools as specified by the Company.
Health, Safety & Compliance
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Adhere to all Company Health & Safety policies, procedures, and safe systems of work.
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Wear and maintain appropriate PPE at all times.
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Report hazards, unsafe conditions, accidents, incidents, and near misses promptly.
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Contribute to a culture of safety and continuous improvement within the workshop environment.
Continuous Improvement & Development
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Maintain knowledge and competence in line with current vehicle technologies, diagnostic systems, legislation, and industry developments.
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Participate in training and development activities as required.
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Support apprentices and less experienced colleagues where appropriate.
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Contribute ideas and recommendations to improve workshop efficiency, fleet reliability, and service delivery.
Measures of Success
Refrigeration Performance
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Achievement of refrigeration equipment availability targets.
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Reduction in refrigeration-related vehicle downtime.
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Reduction in repeat refrigeration faults and warranty returns.
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Achievement of temperature performance standards following repair.
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Successful completion of refrigeration preventative maintenance schedules.
Cold Chain Integrity
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Zero avoidable temperature-control failures.
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Minimal customer product loss attributable to refrigeration defects.
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High levels of refrigeration reliability across the fleet.
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Positive customer feedback relating to refrigeration equipment performance.
Environmental Compliance
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100% compliance with F-Gas regulations.
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Accurate refrigerant tracking and reporting.
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Successful completion of environmental audits.
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Zero avoidable refrigerant release incidents.
Technical Excellence
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High first-time fix rate for refrigeration repairs.
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Accurate diagnosis of refrigeration and control system faults.
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Effective support provided to workshop teams and operational colleagues.
Skills, Knowledge & Experience:
Essential
- Recognised refrigeration and air conditioning qualification.
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F-Gas Category 1 Certification.
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Strong knowledge of refrigeration principles and systems.
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Experience working with transport refrigeration equipment.
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Excellent electrical and fault-finding skills.
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Full UK Driving Licence.
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Effective verbal and written communication skills.
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Strong planning, organisation, and problem-solving capability.
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Ability to work independently and as part of a team.
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Experience using diagnostic software and equipment.
Desirable
- Experience with Carrier Transicold, Thermo King, Hubbard, or similar transport refrigeration systems.
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Knowledge of telematics and remote monitoring systems.
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HGV or commercial vehicle maintenance experience.
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City & Guilds Level 3 Refrigeration & Air Conditioning qualification.
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Experience of training apprentices.
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Knowledge of transportation and logistics operations.
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Strong PC literacy.
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Electrical qualifications (18th Edition or equivalent).
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Hydrocarbon and alternative refrigerant experience.
