What we’re looking for
The Business Support Co-ordinator plays a key role in creating a professional, organised and welcoming experience for both clients and colleagues.
Acting as the central point of co-ordination for front of house, office operations and business support activities, this role helps ensure the smooth day-to-day running of the practice.
From supporting client onboarding and compliance processes to organising meetings, events and stakeholder requirements, the Business Support Co-ordinator is instrumental in delivering a high-quality service experience and maintaining an efficient, well-organised working environment.
Duties
- Front of house - Be the first point of contact for all enquiries and co-ordinate the effective delivery of our front of house operations. Ensuring all visitors receive a warm welcome, are well organised and looked after.
- Office Co-ordination - Oversee and organise the effective running of our office on a day-to-day basis. Ensure meeting rooms are well maintained and organised with diaries and monitor and replenish office stock.
- Diary and event support – Provide support to the directors and other senior stakeholders with diary management where required. Source and co-ordinate external event spaces for external meetings or team away days and work with the Practice Lead to co-ordinate these events ensuring they are well organised and deliver the desired outcome.
- Client Experience and Onboarding – Provide support to the Practice Lead with non-technical onboarding activities ranging from AML checks, gathering clearance information and loading jobs on to our CRM. Ensure all clients receive the high levels of service experience in line with our standards and maintain data integrity standards and ensure that regulatory and compliance requirements are achieved in line with our onboarding processes.
- Authorisations and compliance support - Work with the office support senior to ensure that relevant authorisations are received for VAT, CT and PAYE and ensure that authorisations for filing personal tax submissions are obtained
Skills
- A highly organised individual with exceptional attention to detail
- A relationship builder who earns trust quickly, with the proven ability to influence and advise both colleagues and clients.
- Confident in dealing with clients and other visitors in person and over the phone
- Passionate about client services
About Us
We are Gravitate. A digital accounting and advisory practice based in Sheffield. We work with ambitious start-ups, scale ups and SMEs, helping them automate their finances, remove financial stressors and boost resilience as they grow.
We’re building a digital firm that brings together financial know-how, tech innovation, a people-first culture, and community impact into one shared vision. You know the numbers that shape your future.
We are leaving the old-fashioned ways of accountancy in the dust, setting new and better standards, and always putting our people at the heart of our success.
Our Commitment to You
- Full visibility of company performance from day one. You’re a key part of the business, and we win (and smash targets) together.
- Performance-led profit share scheme because exceptional work deserves exceptional rewards.
- No timesheets. We measure our success by the value we add to our clients, not the minutes you spend at a desk.
- Work that fits your life with hybrid options and flexible hours designed for modern professionals.
- Based in a modern, high-energy Sheffield office with a team lifestyle that actually feels like a community.
- 25 days holiday plus bank holidays, so you can switch off and reset.
- Celebrate your way with a fully paid day off for your birthday.
- Dedicated support for your personal development, including funding for training, qualifications, and bespoke professional opportunities.
- A flexible dress code that lets you be yourself. We only "suit up" when the occasion calls for it.
- Regular team events to celebrate our wins and enjoy the journey together.
- Weekly team workout sessions to keep us sharp and healthy (completely optional, but highly recommended!)
Pay: £24,785.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Sick pay
Work Location: In person
