Overview
To service and fault find Security systems as necessary.
Expected Deliverables
Engineering
- Able to service and maintain Security systems, including Intruder Alarms, Access Control & CCTV of various sizes and complexity
- Experience with Texecom, Pyronix, Hikvision, Paxton, Comelit, Fermax
- Good understanding of IP protocols and networking infrastructure
- Accurate and efficient fault reporting
- To be an active member of the on-call team
- At the completion of each visit update PDA system with full detailed report and relevant associated documents.
- Working under own initiative
- Provide system training to customers
- Ensure that company vehicle is stocked up with the appropriate spares, consumables and test equipment required to complete assigned tasks
Administration
- Provide good quality written details of activities completed at customers’ sites.
- Fully complete all paperwork/time sheets/emails in a timely manner
- Make recommendations for additions/replacements to improve customers’ existing systems and feed this information back to the Company, where necessary.
- Provide accurate information to enable quotations to be prepared for the customer
Key Responsibilities
- Provide a reliable, courteous, efficient and effective service.
- Maintain a positive image of the company to the customer at all times, through high standards of dress and customer communications.
- Attend and contribute to regular engineers’ meetings.
- Maintain a high level of personal performance and attendance
- A flexible approach to working hours.
- Adhere to the company’s Management Systems.
- Positive can-do attitude is essential as you need to be able to work under own initiative
Qualifications and experience required
Demonstratable experience in a similar role
Full Driving Licence
Working knowledge of MS Office specifically Excel.
ECS Card
Remuneration range and benefits available
Salary: negotiable, depending on experience up to £37,000.00
40 hours a week. 08:00-17:00
Overtime available – opportunity to earn more if desired.
Stand by paid for on-call rota.
Travel time paid after 60 min each way.
25 days holiday + 8 bank holidays.
Company Laptop.
Company Phone Van + fuel card.
Company training days
Company summer and Christmas functions
Pension
Rewards and incentive package – incl discounts with major retailers
