Overview
We’re looking for an organised and proactive National Account Coordinator to support our UK Account Managers in delivering excellent service to key client accounts. You’ll play a central role in managing orders, coordinating supply chain activity and ensuring smooth communication between customers and internal teams.
About Us:
We’re Pyramid International – the home of cool licensed merch. A leading designer, manufacturer and distributor of licensed merchandise; from posters and stationery to apparel and giftware, we work with top global licenses to bring fan-favourite products onto shelves worldwide – all from our UK HQ and international hubs. We’re a fast-paced, creative business where ideas and collaboration thrive. If you’re passionate about pop culture and want to be part of a team that brings it to life through great products, you’ll fit right in.
National Account Coordinator - Key Responsibilities
- Process and manage customer orders end-to-end
- Support the Account Manager with day-to-day account activities
- Provide data and reporting to support account performance
- Coordinate supply chain timelines and sample requests
- Act as a key contact for customer queries and buying teams
- Prepare materials and samples for meetings and maintain account portals
- Monitor critical paths, flagging risks or delays
- Liaise with internal teams to ensure timely order placement and updates
About You
- Previous experience in a similar sales administration / coordinator role
- Previous experience supporting National Accounts desirable
- Understanding of supply chain and procurement processes
- Strong communication and coordination skills
- Confident working with data, reports and multiple systems (MS Office, CRM software)
- Excellent organisational skills with strong attention to detail
- Proactive and collaborative team player
- Enthusiastic with a positive can-do attitude
- Professional, approachable and customer focused
Hours of work: Monday to Friday 9.00am-5.30pm (37.5 hours per week)
Pay: £26,000.00-£27,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
