We are searching for a Senior Block Manager to join our team, where your role will be to oversee junior staff and proactively manage a portfolio of residential properties. The role will also be working closely with the business owners to achieve short and long-term business goals.
A successful candidate must be well-presented, have a strong personality and be well-grounded, although all backgrounds and experience will be considered. It is essential that the candidate has a high level of literacy and can operate well in email, word, excel, etc. As communication is at the core of our business, candidates must have excellent customer service skills and a professional, diplomatic approach.
Duties include:
- Oversee and develop junior staff.
- Develop and maintain good working relationships with clients, leaseholders and maintenance suppliers daily.
- Attend and minute board meetings, AGM’s, Directors Meetings, resident meetings and new business meetings at intervals.
- Prepare Service Charge Budgets and monitor cash flow for each managed property.
- Manage and authorise expenditure in line with client instructions.
- Carry out site visits at regular intervals in line with management agreements.
- Project manage reactive and planned repair and maintenance in accordance with client instructions.
- Understand the requirements of Section 20 Consultations in accordance with the Landlord & Tenant Act 1985.
- Manage clients, leaseholders and maintenance suppliers via phone, email and letter daily.
- Review Leases to ensuring services and any issues are dealt with in full compliance with the Lease.
- Deal promptly with Insurance issues, including claims.
- Deal promptly and thoroughly with leasehold sales enquiries.
- Ensure all properties are managed and adhere to relevant, Health & Safety legislation and ARMA regulations.
- Any other duties to assist in the smooth and professional operation of the business.
- The portfolio is likely to cover a mix of properties between Sevenoaks and central London.
Benefits;
- A long-term career opportunity.
- 25 days holiday (with office closure over Christmas).
- Flexible, well-supported role within a family-run business with good prospects as the business grows and opportunities to develop into new positions.
- Part home-based working for full-time candidates.
- (3 days in office, 2 days at home).
- The candidate should have TPI or RICS qualifications, although we can cover the costs of the candidate sitting this qualification and other industry qualifications.
- 10% bonus for any new clients introduced to the business based on the first year's management fee.
Requirements:
- The candidate will ideally have at least 3 years of block management experience.
- With TPI or RICS qualifications.
Job Types: Full-time, Permanent
Pay: £48,000.00-£53,000.00 per year
Benefits:
Experience:
- BlockManagement: 3 years (required)
Work Location: Hybrid remote in Sevenoaks TN13 1JG
