Job post summary
Date posted: 31st July 2026
Pay: £13.00-£14.00 per hour
Job Description:
Location: Horsham, RH13 6QA, On-site
Employment Type: Part-time, Flexible Hours
Salary: Subject to review with potential for progression
Working Hours:
Flexible, Part-time Hours: Ideal shifts on weekends, and occasional support in the week.
About Us:
Cousins Conservatories and Garden Buildings is a leading provider of high-quality garden buildings and conservatories. We are committed to excellent customer service and are offering a fantastic opportunity for individuals seeking part-time work. Whether you’re a parent looking for flexible hours, a college student seeking work experience, or someone who values a part-time schedule, this role provides flexibility and the potential to grow into a long-term career with us.
Role Overview:
As an office and sales support assistant, you will support our team with administrative tasks, customer inquiries and sales. This role offers the chance to gain valuable skills while maintaining a healthy work-life balance, thanks to flexible working hours.
Key Responsibilities:
- Customer Communication: Respond promptly and professionally to customer emails and phone calls.
- Quote Preparation: Use Microsoft Word to create accurate and well-formatted quotes. Checking calculations on the quotes and putting customer information into preset templates.
- Spreadsheet support: Use Microsoft excel and word to support with creation of pricelists for customers.
- Delivery Coordination: Support with scheduling deliveries, installations, and customer orders efficiently where needed.
- Payment Collection: Assist with collecting final balances from customers and taking payments for walk on customers.
- Sales Support: Engage with customers, support the sales team, and help build customer relationships.
- Show Site Maintenance: Help maintain a tidy and organised show site.
- Order Processing: Process orders with suppliers once quotes are accepted when needed.
- Supplier Relations: Build and maintain positive relationships with suppliers.
- Database Management: Keep accurate records of all customer and supplier interactions.
- Team Collaboration: Contribute positively to the team’s success and dynamics.
Essential Criteria:
- Proficiency in Microsoft Word, particularly in word and excel.
- Strong attention to detail in quote preparation/checking and order processing.
- A sales-driven mindset with a focus on supporting the team and achieving goals.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks and prioritise effectively.
- Positive attitude and a collaborative team spirit.
Desirable Criteria:
- Previous experience in customer service or sales roles.
- Familiarity with the outdoor living or construction industry.
What We Offer:
- Competitive salary with opportunities for growth and progression.
- Flexible, part-time working hours that accommodate your schedule.
- Training and support to help you in your role.
- A supportive and collaborative team environment.
- An opportunity to advance within a reputable, customer-focused organisation.
Application Process:
Interviews will be scheduled as soon as we find a suitable applicant. This is an excellent opportunity for individuals seeking flexible part-time work with the potential for career advancement.
To apply, submit your resume via Indeed or contact [email protected]
Job Types: Part-time, Permanent
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Weekends and occasionally in the week
Education:
- Maths & English GCSE (C or above) or equivalent (preferred)
Work Location: In person
Pay: £13.00-£14.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Horsham, West Sussex (preferred)
Work Location: In person
