At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role
You will provide a comprehensive housing and contract management service to a portfolio of Specialist Landlord properties. This will include working closely with internal departments as well as specialist care and support partners, ensuring excellent customer service delivery.
You will work with the team to review budgets and service charges of the properties you manage, ensuring they are maintained within budget levels. This will require you to work with the maintenance division and landscaping. This will extend to raising invoices and making sure databases are updated.
You will also work with the development team looking for potential growth opportunities as well as contributing to future developments.
More about you
To be considered for this role you will have experience working within property management. As Places for People Homes Plus supports the most vulnerable in our communities experience working within a care or support service or with a particular vulnerable client group would be valuable. An understanding of Data Protection legislation and its importance within this role is essential as is an awareness of the legislation that could impact on this role.
You will work closely with both internal teams and specialist housing agencies where you will naturally develop and maintain strong working relationships. Networking skills and the ability to work as part of a team are key to this role. You will have experience working within a customer service driven environment and consider yourself a skilled communicator. This is a responsive role therefore you will be self motivated, highly organised, be able to manage multiple priorities and work well independently. Due to the nature of this role we require you to have your own vehicle due to the regular travel expected to sites.
You will have sound IT skills with a working knowledge of Microsoft Office, particularly Excel and Word.
For more information please download our job profile available on our website.
Commitment to Trauma Informed Practice
At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
