Client Concierge Team Member – Birmingham
As Niche & Bespoke continues to grow, we are expanding our Client Concierge team at our Birmingham operation to support the next stage of our exciting development.
Joining Niche & Bespoke means becoming part of a successful, supportive, and ambitious business. We offer a highly competitive salary, excellent benefits, and the opportunity to build a rewarding long-term career within a fast-growing company.
About the Role
This is a varied, fast-paced position where no two days are the same. As a Client Concierge Team Member, you will play a key role in delivering exceptional service to our clients while coordinating with multiple departments to ensure smooth day-to-day operations.
Your responsibilities will include:
- Processing client orders accurately and efficiently.
- Liaising with colleagues across our nationwide sites.
- Coordinating with kitchen management to ensure orders are fulfilled.
- Managing logistics and delivery coordination.
- Sourcing specialist products and last-minute client requests.
- Shopping and carrying out deliveries when required.
- Providing outstanding customer service while maintaining exceptional attention to detail.
About You
We're looking for enthusiastic, organised individuals who thrive in a busy environment and enjoy working as part of a team.
The ideal candidate will have:
- Excellent communication and organisational skills.
- Strong attention to detail.
- The ability to prioritise and manage multiple tasks simultaneously.
- A flexible approach to working, including evenings and weekends.
- A proactive attitude and willingness to go the extra mile for our clients.
Essential Requirements
- Full UK driving licence.
- Right to work in the UK.
- Ability to provide a full 5-year employment history in line with Department for Transport (DfT) security requirements.
Benefits
- Highly competitive salary.
- 29 days annual leave (including bank holidays).
- Company pension.
- Free on-site parking.
- Career progression opportunities within a growing business.
- Supportive and friendly working environment.
If you're looking for a challenging and rewarding role with genuine opportunities to develop your career, we'd love to hear from you.
Apply today, or if you have any questions about the role, please don't hesitate to get in touch.
Pay: £28,750.00-£36,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Work Location: In person
