Assistant Manager – Vibrant Town Centre BarOverview
We are looking for a confident, energetic and experienced Assistant Manager to join our team at our vibrant and lively town-centre bar.
This is a hands-on hospitality management role in a busy venue with a strong focus on great drinks, food, events, parties and exceptional customer service.
We are looking for someone who enjoys the buzz of a busy bar and is comfortable taking responsibility for a venue, leading a young team and maintaining high standards even when working under pressure.
Our weekends can be extremely busy, with late-night trading until 2am, private parties and events, so you will need to be resilient, organised and able to remain calm and professional in a fast-paced environment.
This is not a Monday-to-Friday management position. Evening, weekend and late-night availability is essential.
Key Responsibilities
- Support the General Manager with the day-to-day running of the venue.
- Take responsibility for shifts and confidently lead the team in the absence of senior management.
- Lead, motivate and supervise bar and hospitality staff during busy services.
- Ensure consistently high standards of customer service.
- Manage busy Friday and Saturday night services, including late-night trading until 2am.
- Help organise and successfully deliver events, parties and functions.
- Oversee both food and drink service, ensuring excellent standards are maintained.
- Support the team during particularly busy periods and be prepared to work hands-on wherever needed.
- Deal professionally and confidently with customer enquiries, complaints and difficult situations.
- Maintain high standards of cleanliness, presentation and organisation throughout the venue.
- Assist with stock control, deliveries and maintaining appropriate stock levels.
- Complete opening and closing procedures, including cashing up and end-of-night responsibilities.
- Assist with staff rotas, shift organisation and delegation of duties.
- Train, support and develop members of the team.
- Ensure staff follow company procedures and maintain professional standards.
- Support administration, record keeping and management reporting.
- Ensure licensing, health & safety and company procedures are followed.
- Communicate effectively with senior management regarding incidents, staffing and venue operations.
What We're Looking For
- Previous bar, pub, restaurant or hospitality supervisory/management experience is essential.
- Strong leadership skills and the confidence to manage a busy team.
- Excellent communication and people-management skills.
- A hands-on management style – you must be prepared to get involved during busy service.
- Strong organisational and time-management skills.
- Experience with food service as well as bar operations.
- Ability to remain calm and make sensible decisions under pressure.
- Resilience is essential – this is a lively, fast-paced hospitality environment.
- Confidence dealing with difficult situations and resolving problems professionally.
- Reliable, responsible and able to take ownership of your shift.
- A positive personality with a genuine passion for hospitality and customer service.
- Flexibility to work evenings, weekends, events and late nights.
- Over 25
- At least two years experience in hospitality leadership
- You must be comfortable working until 2am on late-night shifts.
About the Role
This position would suit an experienced Supervisor, Team Leader or Assistant Manager who is ready to take the next step in their hospitality career.
We want someone who enjoys being part of a lively venue, can build a great relationship with customers and staff, but also understands the importance of maintaining professional standards and strong leadership.
You will need to know when to have fun with the team and customers and when to take control of a busy service and lead professionally.
In return, you'll join a friendly, energetic business where no two days are the same, with opportunities to be involved in parties, events and the continued development of the venue.
If you are an energetic, resilient hospitality professional who thrives in a busy bar environment, we'd love to hear from you.
Pay: £14.00-£15.00 per hour
Expected hours: 30.0 per week
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
