FRONT OF HOUSE
Pub Team Member
Up to £14.25 per hour
The on target earning potential for this role is £13.25 - £14.25 comprising a base hourly rate of £12.71, plus a qualified estimate of £1 per hour in service charge.*
ABOUT THE JOB
We’re after Front of House stars with big smiles and a love of great hospitality. At Henry’s, you’ll help keep our Buckler’s Hard pub buzzing — greeting guests, serving with charm, and making sure everyone leaves happier than they arrived.
If you’ve got a genuine love of food, drink, and great hospitality, you’ll fit right in. At Henry’s, nothing matters more than looking after our guests and creating moments they’ll want to return for — whether that’s a perfectly poured pint/ made cocktail, a beautifully set table, or a warm welcome by name.
Henry’s is part of Woodford is a growing family of characterful places to eat, drink, and stay and you’ll be part of a team that’s proud to deliver exceptional service, with opportunities to grow and move across the business as you do.
YOUR DAY-TO-DAY WILL INVOLVE:
- Serving and hosting guests.
- Maintain high standards across all food and beverage service.
- Take pride in what makes a Woodford venue special - ensuring the atmosphere feels warm and inviting, and every detail looks considered and well cared for.
- Build rapport with regular guests and contribute to repeat business.
- Complete opening and closing procedures to company standards.
- Build strong working relationships with colleagues.
- Stay alert to any maintenance, repair, or guest-related issues and report them promptly to management to ensure the best possible guest experience.
- Cash and stock handling.
WHO YOU’LL REPORT INTO:
Bistro/ Pub Supervisor
WHAT’S IN IT FOR YOU?:
- Discounts across the group.
- Invite to the annual Woodford Hoedown
- Voucher on your birthday
- A fair share of gratuities
- Food on shift
- Regular days off
- A formal (and informal) training program
- Employee assistance programme through Hospitality Action
- Scope to progress across the group
- Uniform provided
Pay: £10.85-£14.25 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
