Are you looking for an active, customer-facing role where you can share product knowledge, assist shoppers, and build a rewarding retail career? We are hiring a motivated and dependable Retail Advisor to join our growing store team in Sheffield.
Whether you bring experience as a Sales Assistant, Store Associate, Customer Service Representative, or Hospitality Team Member, or you are looking for an entry-level pathway into retail management, we provide fully paid onboarding, continuous hands-on coaching, and clear avenues for internal promotion.
About the Role
As a Retail Advisor, you will be the main point of contact for customers on our shop floor in Sheffield. You will engage directly with shoppers, offer tailored product advice, process point-of-sale transactions, and help maintain high standards of store presentation and stock availability.
This position is ideal for candidates searching for Retail Advisor Jobs, Sales Assistant Roles, Store Associate Positions, Retail Customer Service Jobs, and Entry-Level Retail Careers in Sheffield.
What You'll Do
Customer Consultation & Sales Floor Support
- Proactively welcome shoppers, answer inquiries, and provide clear product guidance based on individual customer preferences.
- Walk customers through product ranges, highlighting features, benefits, and current store promotions.
- Process customer sales, exchanges, and digital payment transactions accurately at the point of sale.
- Address customer inquiries and service requests professionally to build trust and encourage repeat visits.
Merchandising & Inventory Operations
- Unpack, check, and organize stock deliveries efficiently to keep product displays fully replenished and presented neatly.
- Maintain clean, safe, and visually appealing merchandise displays in line with brand standards.
- Assist with inventory checks, price audits, and stock replenishment using digital handheld tools.
- Follow store health, safety, and security policies across all sales floor and stockroom areas.
Team Collaboration & Skill Building
- Collaborate closely with team leads and colleagues to meet daily store targets and operational goals.
- Pitch in during peak trading hours to maintain short checkout wait times and high service levels.
- Attend shift briefings, product briefings, and ongoing skill development workshops.
- Share practical ideas with supervisors to help improve floor management and customer service workflows.
What We're Looking For
- Strong communication and active listening skills with a friendly, approachable manner.
- High dependability, punctuality, and comfort working on your feet during active floor shifts.
- Practical attention to detail when handling inventory, cash transactions, and product displays.
- Ability to learn digital till systems and handheld inventory software quickly.
- A collaborative mindset with the ability to take initiative on daily tasks independently.
- Flexibility to work varied shift patterns across the week, including weekends or peak trade days.
Prior experience in retail, customer support, sales, hospitality, or team support is helpful but not required. We value enthusiasm, reliability, and willingness to learn—comprehensive paid training is provided from day one.What You'll Receive
- Competitive hourly rate / base salary plus performance-based bonus schemes
- Fully paid initial onboarding and continuous on-the-job training
- Structured career progression pathways into Senior Retail Advisor, Shift Supervisor, and Assistant Store Manager roles
- Generous staff discounts on store products
- Employee recognition programs and team reward schemes
- Consistent shift scheduling across full-time and part-time options in Sheffield
Apply Today
Ready to build your career on the shop floor? Submit your CV today to be considered for our Retail Advisor position in Sheffield. Applications are reviewed regularly, and qualified candidates will be contacted promptly regarding next steps.
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
