Regional Operations Manager Drive Quality, Inspire Teams, Lead with Purpose
(Full-Time)
Are you an experienced Regional Operations Manager ready to take the next step in your career? Do you have a passion for supporting individuals with Autism and Learning Disabilities while mentoring and guiding a team? If so, we have an exciting opportunity for you to join our team as a Regional Operations Manager!
We have an exciting opportunity for a dynamic and experienced Regional Operations Manager to join Blue Ribbon and play a pivotal role in leading our supported living and residential services across the region.
This is a key leadership role where you will oversee daily operations, drive quality and compliance, manage and mentor a team of managers, and lead service growth and improvement. If you're passionate about person-centred care and empowering others to thrive, we’d love to hear from you.
As Regional Operations Manager, you will:
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Lead and develop your team to enhance current service performance and integrate new services.
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Champion quality assurance and compliance, ensuring all services meet and exceed care standards.
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Conduct monthly service audits, develop KPIs, and contribute to strategic planning.
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Provide expert advice and professional guidance across your portfolio.
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Foster a transparent and open culture that empowers staff and promotes continuous improvement.
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Build and maintain strong relationships with families, local authorities, and regulatory bodies.
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Lead change initiatives, manage budgets, and ensure financial performance in collaboration with the Finance team.
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Chair monthly quality/risk meetings, oversee action plans, and lead group resolution of incidents or complaints.
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Proven leadership experience in a Regional Manager or senior role within social care or healthcare.
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In-depth knowledge of learning disabilities services, including MCA, DoLS, Safeguarding, CQC, and health and safety regulations.
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Demonstrable financial and people management skills.
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Excellent communication skills and the ability to build strong stakeholder relationships.
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Highly organised, proactive, and able to work under pressure with a solutions-focused mindset.
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Strong IT skills including MS Word, Excel, PowerPoint and MS Teams.
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Willingness to travel and work flexibly to meet the needs of the business
Preferable:
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Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
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Experience with systems such as Nourish, Iplicit, PeopleHR, and roster management platforms.
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Commercial awareness and the ability to identify service development opportunities.
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Lead with purpose and make a real difference across services.
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Be part of a forward-thinking Senior Leadership Team shaping the future of care.
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Join an organisation that values its people and promotes a transparent and collaborative culture.
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Support continuous service development and champion best practice across the board.
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Everybody Matters Ensuring inclusivity and respect for all.
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Honesty & Integrity Maintaining transparency and trustworthiness
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Passionate & Resilient Demonstrating enthusiasm and commitment
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Positivity Fostering a positive, uplifting environment
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Professional Excellence Striving for excellence in all aspects of care
MPSW
