Ready to take your first step into the world of digital, UX, and product?
Join us as a Direct Retailing Intern and help shape the digital experiences used by millions of customers every year.
This exciting 12-month internship is your chance to gain hands-on experience across our website, app, and retailing platforms. Working alongside our Senior Digital Content Executive and wider Direct Retailing team, you'll play a key role in creating, testing, and optimising content that makes every customer journey smoother and smarter.
From building web pages and analysing performance data to supporting UX improvements, A/B testing, and product launches, you'll gain valuable experience across the full digital landscape in a fast-paced, supportive, and collaborative environment.
Bring Content to Life
Create and update website content using our CMS (Sitecore)
Ensure content is accurate, engaging, and customer-focused
Turn Data into Action
Monitor website performance, customer feedback, and campaign results
Identify opportunities to improve the digital experience
Test, Learn, Improve
Enhance Customer Journeys
Support Product Development
Boost Visibility & Engagement
Interested? Take a look at the role profile
Benefits include:
Final salary pension
Free travel on Avanti West Coast for you/spouse/partner/dependents
Privilege Travel card (75% off other train operators fares for leisure travel)
30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
10 free journeys on other First Group Train Operator
Be You. With Us.
At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.
We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.
When you join Avanti West Coast, you become part of a close-knit team that encourages authenticity. We want you to bring your whole self to work. No need to change who you are to fit in. Your individuality is what makes us better.
We celebrate it, we respect it and we put it to great use.
