Overview
Finclass Ltd is a family-owned, independent catering butcher based in the heart of Central London. Since 1995, we have proudly supplied premium-quality meats to some of London's most prestigious restaurants, luxury hotels, private clubs, and hospitality venues. Our reputation has been built on exceptional service, outstanding product quality, and a commitment to reliability. Over the years, we have developed strong and lasting relationships with many of the capital's leading chefs and hospitality professionals.
As our business continues to grow, we are seeking a reliable, organised, and detail-oriented Sales Administrator to join our dedicated team and help support the smooth day-to-day running of our operations.
Job Description
We are looking for a hardworking and professional Sales Administrator to provide administrative support within our busy catering butchery. This is a varied role that requires excellent organisational skills, strong attention to detail, and the ability to work efficiently in a fast-paced environment.
The successful candidate will play a key role in coordinating customer orders, supporting the production team, and ensuring our customers continue to receive the exceptional service that Finclass Ltd is known for.
Location
Our premises are conveniently located just south of Westminster Bridge in the London Borough of Lambeth (SE1).
Key Responsibilities
- Process and manage customer orders, ensuring all information is accurately entered onto the sales system.
- Respond to customer enquiries and orders via telephone and email in a professional and timely manner.
- Work closely with the production team and delivery drivers to ensure customer orders are processed and delivered efficiently.
- Prepare and maintain administrative documentation, including invoices, credit notes, and other business records.
- Maintain accurate customer and supplier records within the company's internal systems.
- Provide general administrative support to management and the wider team as required.
- Assist in ensuring the smooth day-to-day operation of the office.
- Deliver exceptional customer service and build positive relationships with customers.
Requirements
- Previous experience in an administrative role, ideally within the food, catering, hospitality, or wholesale industry.
- Excellent organisational skills and strong attention to detail.
- Strong verbal and written communication skills.
- Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
- Positive, proactive, and professional attitude.
- Excellent time management skills and the ability to prioritise workload effectively.
- Ability to multitask and remain organised in a busy working environment.
- Professional appearance and courteous manner.
- Strong work ethic and commitment to delivering excellent customer service.
- Right to work in the UK.
Working Hours
This is a full-time, permanent position requiring a minimum of 45 hours per week.
Working hours are:
- Monday to Friday: 5:00am – 1:00pm
- Saturday: 6:00am – 11:00am
Once fully trained and confident in the role, the working pattern will move to alternate Saturdays, allowing for a better work-life balance while continuing to meet the needs of the business.
Flexibility may be required during particularly busy periods throughout the year.
What We Offer
- Competitive salary, dependent on experience.
- Four weeks' annual leave plus bank holidays.
- Discretionary annual performance bonus.
- Enrolment in the company pension scheme.
- Stable, full-time employment with a respected and established family business.
- Friendly, supportive, and collaborative working environment.
- Staff discount on premium-quality meat products.
- Opportunity to work alongside a dedicated team serving some of London's finest restaurants, hotels, and hospitality venues.
How to Apply
Finclass Ltd is an equal opportunities employer and is committed to creating an inclusive and supportive working environment for all employees. If you are a dependable, organised, and motivated individual looking to join a successful and growing business, we would love to hear from you.
Please send your CV and a cover letter to [email protected].
Join Finclass Ltd and become part of a company that has proudly delivered quality, reliability, and exceptional service to London's hospitality industry for over 30 years.
Pay: From £14.00 per hour
Benefits:
- Company pension
- Employee discount
Ability to commute/relocate:
- London SE1 7LD: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
