Overview
We are seeking an experienced and dynamic General Manager to oversee daily operations of our lively pub. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food and beverage service. This role offers an exciting opportunity to manage a team, ensure excellent customer experiences, and uphold high standards of food safety and service quality. The General Manager will be responsible for supervising staff, managing stock, and maintaining the overall atmosphere of the establishment to ensure it remains a popular destination for patrons.
Responsibilities
- Lead and supervise the team, including bar staff, servers, and kitchen personnel, fostering a positive and productive working environment
- Oversee daily operations, ensuring smooth service during busy periods and maintaining high standards of customer care
- Manage food preparation and cooking processes in accordance with health and safety regulations
- Ensure all food safety protocols are adhered to, including proper storage, handling, and hygiene practices
- Organise staffing schedules, assign duties, and monitor performance to optimise team efficiency
- Maintain stock levels by ordering supplies in a timely manner and managing inventory control
- Oversee the preparation of beverages, including a range of real ales and barista-style coffee offerings
- Handle customer enquiries and resolve any issues promptly to ensure satisfaction
- Implement promotional activities to attract new customers and retain existing clientele
- Ensure compliance with licensing laws and health & safety regulations at all times
Qualifications
- Proven experience in restaurant or hospitality management, preferably within a pub or similar environment
- Strong background in food preparation, cooking, and food safety standards
- Supervising experience with demonstrated team management skills
- Knowledge of food production processes and kitchen operations
- Experience in serving customers in a hospitality setting with excellent interpersonal skills
- Leadership qualities with the ability to motivate staff and foster teamwork
- Familiarity with restaurant or hotel operations is advantageous
- Previous barista experience or expertise in beverage preparation is desirable
- Organised with excellent time management skills to handle multiple responsibilities effectively
This role offers an engaging environment for passionate hospitality professionals eager to lead a vibrant pub team while delivering exceptional service.
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
