Logistics done differently.
Here at XPO we are looking for enthusiastic Customer Service professionals to join us. Working within a multi national and people focused transport company.
We`re looking for an Customer Service Accounts Advisor to join us based in Leigh. You will join part of our frontline team which is the first point of contact for our customers, providing them with advice, service and tailored solutions.
Pay, benefits and more:
We’re looking to offer a salary of up to £24,784 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.
What you’ll do on a typical day:
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Work closely with operation team to ensure customer commitments and expectations are met
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Prioritise where needed, juggling queries, chasing deliveries and resolving issues
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Keep customers updated with all areas of the business
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Continuously work on building relations through the business and with the customer
What you need to succeed at XPO:
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Be computer literate with the ability to navigate from different screens to different systems
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Show a positive attitude that is customer and colleague focused
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Have excellent written and verbal skills that is flexible in your approach
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Be friendly, confident and empathetic
Be part of something big.
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.
