Location: Milton Keynes – based in office 2 days a week (hybrid)
Hours: Full time
Reporting to: VP, Marketing
Salary: £50,000 – £60,000
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WorkBuzz was founded in 2018, has raised £12.5m funding and has 400 clients, including iconic brands like Five Guys, Butlins and Virgin. Our mission is to lead a new era of employee listening: AI-first, beyond surveys and turning employee voice into competitive advantage.
Our AI-powered platform makes it easy for mid and large-sized companies to gather real-time employee feedback and uncover what truly matters. Our new AI-native product Dialogue launches us into ‘operational listening’, putting employee listening in the hands of operational leaders – where decisions are made and change actually happens.
Trusted across industries, we combine smart technology with a human approach - helping leaders make better decisions, faster. We’re growing and looking for mission-driven people to join us!
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The Growth & Customer Marketing Lead is responsible for executing and supporting WorkBuzz's outbound growth engine and customer marketing programme. Working closely with Sales, SDRs, Product, and Customer Success, the role delivers a focused ABM programme, supports outbound pipeline campaigns, and contributes to go-to-market planning and execution. It also runs customer communications and engagement initiatives that support net revenue retention (NRR) and referral goals. This is a hands-on role for a commercially minded, tech-savvy marketer who thrives on delivering results across multiple concurrent workstreams in a fast-moving B2B SaaS environment.
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Account-Based Marketing (ABM) Programme
Track ABM engagement, pipeline contribution, and conversion, reporting on performance and adjusting the programme as needed
Outbound Pipeline & SDR Enablement
Partner with the SDR team to plan and execute outbound campaigns, providing assets, sequences, and campaign briefs
Go-To-Market (GTM) Coordination
Contribute to the GTM calendar, helping coordinate campaign timing and messaging across Marketing, Sales, Product, and Customer Success
Customer Marketing & Lifecycle Engagement
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Skills & Experience
Strong cross-functional collaboration skills, comfortable working across Marketing, Sales, Product and CS
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We seek people who chime with our values and demonstrate, in their own way, behaviours that bring them to life. We’re not looking for one “type” of person - we value individuality and diversity. What matters most is that candidates demonstrate behaviours that support success in-role and make our culture thrive.
Aspire Higher - We set BIG goals, embrace growth and challenge limits. Reaching for new possibilities, we are curious and continuously learning, if there’s a better way, we’ll find it.
Own with Impact- We take ownership and hold ourselves accountable, focused on creating meaningful impact. We lean in and own it with purpose and passion.
Energised by Challenge- We never stand still! We approach challenges with energy and resilience. We thrive on the tough stuff, embracing change as a constant.
Trust in Action- We build trust through our expertise and through consistent, high-quality delivery. With transparency, reliability and authenticity at our core, we act with integrity and do what we say, delivering on our promises.
Win Together- We are fuelled by collaboration. We elevate each other, our clients and our partners showing up in meaningful ways. Sharing in success, we celebrate every victory- big or small.
Why you’ll love working at WorkBuzz
We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive. Our team is stronger when it is diverse and inclusive.
We welcome applicants from all walks of life and our hiring decisions are based on merit - regardless of age, disability, race, religion or belief, sex, gender, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partnership status.
If you need any adjustments or support during the recruitment process, please don’t hesitate to let us know. We’re here to ensure a fair and accessible experience, removing barriers that may impede someone’s progress based on their unique circumstances.
