Full-Time | Office-Based Role
Salary: Competitive, depending on experience
About the role
We are currently seeking an experienced Admin Assistant to join our team to service our Fire & security clients. This is a key role where you will be expected to step in with ease, ensuring a seamless experience for both our customers and internal teams. This is a fantastic opportunity to ensure the smooth operation of our Helpdesk services.
As an Admin Assistant, you will play a key role in keeping our operations running smoothly, providing essential support to engineers, liaising with clients, and ensuring our office is a welcoming and well-organised environment.
Key Responsibilities
Your day-to-day tasks will include general office administration, coordinating and scheduling engineers, handling inbound communications (phone, email, and post), and updating client and internal records. You’ll also assist with job reporting, working across departments to provide support preventative maintenance scheduling, and provide a warm welcome to visitors.
Requirements
· Previous experience in a similar admin or office support role
· Excellent communication and organisational skills
· Comfortable using Microsoft email, spreadsheets, and internal systems
· Able to prioritise tasks and work both independently and as part of a team
· Friendly, reliable, and professional
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Belfast BT6 9HL: reliably commute or plan to relocate before starting work (required)
Experience:
- Office Administration: 2 years (required)
- Microsoft Excel: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
