Job Introduction
We’re looking for an enthusiastic, confident Team Leader to take the helm of a dedicated support package in Norwich. This is a blended role, combining 12 hours of off‑rota leadership with 24 hours of meaningful, hands‑on support each week.
You’ll guide and inspire a team of Support Workers to deliver consistent, high‑quality care for an individual living in their own home. They live with learning disabilities and autism, have a brilliant personality, and enjoy activities like puzzles, colouring, darts, and wrestling. Your leadership will help ensure their days are structured, safe, and filled with the things they love.
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Team supervision — coach, guide, and motivate Support Workers.
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Performance & development — oversee training compliance and professional growth.
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Service oversight — manage rotas, care plans, risk assessments, and documentation.
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Quality & compliance — uphold CQC standards and organisational policies.
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Team communication — lead meetings, debriefs, and escalate concerns when needed.
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Person‑centred support — deliver safe, personalised care alongside your team.
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Meaningful activities — encourage hobbies and interests that make each day fulfilling.
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Best‑practice modelling — embed strong values and consistency in daily support.
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Relationship building — work closely with the individual and their family to maintain continuity.
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Leadership experience in health and social care.
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Strong understanding of Autism, Learning Disabilities, Behaviours that may challenge, and mental health support.
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Excellent communication, organisation, and confidence in decision‑making and risk management.
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Based locally in
acuity care delivers specialist support across Brain Injury, Spinal Injury, Learning Disability & Autism, and Mental Health Services. Every package of care is individually designed around the person, their goals, and their life. Our teams are passionate about delivering person‑centred care and empowering the people we support to access new experiences, learn new skills, and live as independently as possible.
If this sounds like the right role for you, please apply by sending us your CV through the job link.
If you meet the requirements, one of our Specialist Recruitment Partners will be in touch to arrange an interview.
acuity care is committed to safeguarding and promoting the welfare of vulnerable individuals. All roles are subject to Enhanced DBS checks and referencing.
We welcome applications from all backgrounds and are proud to be an equal opportunities employer.
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Westfield Rewards – exclusive discounts with 1,000+ big-name retailers, restaurants and travel brands
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Westfield Health Cash Plan – including 24/7 GP access and cashback on health costs
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Employee Assistance Programme – confidential support for wellbeing, finances and relationships
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Blue Light Card – discounts and free event tickets
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acuity academy – training, qualifications and continuous professional development
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Career progression within the organisation
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Refer a Friend bonus – earn up to £500
