Job Summary
Girassol Community Care Ltd is seeking an organised, proactive, and compassionate Care Coordinator to join our growing domiciliary care team based in Ramsey.
Reporting directly to the Care Manager, the Care Coordinator plays a vital role in ensuring the effective delivery of high-quality care services. You will be responsible for coordinating care schedules, matching Care and Support Workers with clients, managing rota changes, and maintaining accurate records to support safe and efficient service delivery.
This is an excellent opportunity for an experienced coordinator or someone looking to progress within the health and social care sector.
Key Responsibilities
- Create, manage, and update care staff rotas using scheduling software.
- Allocate Care and Support Workers to clients based on care needs, skills, availability, and geographical location.
- Arrange cover for staff sickness, annual leave, and emergency absences.
- Maintain effective communication with clients, families, and care staff.
- Respond promptly to telephone calls, emails, and service enquiries.
- Ensure all care records, schedules, and documentation are accurate and up to date.
- Monitor travel times, mileage, and staff routes to maximise efficiency.
- Support invoicing processes through accurate scheduling and record keeping.
- Report incidents, safeguarding concerns, and urgent issues to management.
- Assist in maintaining compliance with company policies, confidentiality requirements, and regulatory standards.
- Support the wider office team with administrative duties as required.
- Participate in the on-call rota to provide operational support outside normal office hours.
- Drive between different locations as required to oversee multiple sites or attend meetings
Skills
- Proven experience in senior care environments with supervisory or leadership responsibilities
- Strong communication skills, capable of liaising effectively with residents, families, and team members
- Competent in developing and managing care plans tailored to individual needs
- Excellent organisational skills with the ability to supervise staff efficiently
- Driving licence is essential; experience in driving within a professional capacity is preferred
- Proficient in IT systems relevant to care management and documentation
- Knowledge of care home regulations and standards is advantageous
- Demonstrated leadership qualities with a caring attitude towards residents and staff alike
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Paid training
- Referral programme
- Sick pay
Ability to commute/relocate:
- Huntingdon PE26 1HA: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Senior care or care coordinator: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
