INTERNAL ADVERTISEMENT
This post is restricted to current employees of the Council
Benefits Officer
(Town Hall, South Shields/Hybrid Working)
£25,989 pa
We are looking for a team player who is highly organised and self-motivated with a professional manner and the effective communication skills to work in the Revenues and Benefits Service as part of the Benefits Team.
The role includes the day-to-day activities concerning council tax support and housing benefit administration which involves:
- Verifying all types of change of circumstance claims.
- Reviewing benefit claims and, where appropriate, determine, allocate and notify benefit over/underpayments. Promptly and accurately assess entitlement.
- Proactively identifying potential fraudulent claims and making appropriate referrals in accordance with established procedures.
- Liaising with internal and external agencies.
- Dealing with telephone and written enquiries as directed.
For an informal discussion please contact Kirsty Hoben, Benefits Team Leader on (0191) 424 4218.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Friday 26 June 2026.
