We are seeking a talented and experienced Product Manager to join our Digital Customer Experience (DCX) practice, with a particular focus on e-commerce and digital commerce transformation.
In this role, you will lead the definition, delivery, and optimisation of digital products and customer experiences that drive commercial growth, customer engagement, and measurable business outcomes. Working at the heart of multidisciplinary teams, you will bring together business, technology, design, data, and delivery expertise to define product strategy, shape roadmaps, and deliver innovative digital commerce solutions that create value for customers and organisations alike.
The successful candidate will combine strong product management expertise with a deep understanding of e-commerce ecosystems, customer journeys, digital marketplaces, and transactional experiences. You will champion user-centred design, ensuring customer needs are at the core of product decisions, while leveraging data, analytics, and market insights to prioritise opportunities, validate outcomes, and continuously optimise product performance.
This is an exciting opportunity to work with diverse stakeholders to solve complex business challenges, enhance digital customer experiences, and deliver high-performing e-commerce products and platforms that drive growth, conversion, customer loyalty, and long-term business success.
