A bit about us
We are ZEAL, a brand activation group that helps fast-moving brands grow faster by turning apathy into action in the moments that matter most.
Powered by our ZEAL-EQ process, we create powerful emotional engagement, unlock hidden shopper buying triggers and give brands the ‘cheat codes’ to win in their key retail channels.
Born in Manchester, we are an independent group with 150 people across Manchester, London, Singapore and Los Angeles, delivering integrated activation across shopper marketing, experiential, partnerships, PR, social, influencer and digital.
We work with leading global brands including Nestlé, Carlsberg Britvic, Suntory, Kraft Heinz, Kellanova, Arla, Bacardi, Essity, Froneri, Weetabix and Revlon.
Our work has been recognised across the industry, including three consecutive IPM Agency of the Year titles (2023–2025), FMBE Brand Experience Agency of the Year 2026, and the Campaign Experience Awards’ Best Integrated Campaign (2025). We have also been shortlisted for Independent Agency of the Year at the Campaign Agency of the Year Awards 2025 and are proud to be listed in Campaign’s Top 100 Best Places to Work.
Role in summary
Joining our Client Services department offers a range of opportunities for both personal and professional growth as an account handler. Working on some of our most creatively led brands, you’ll be supporting and helping to manage the delivery of smooth-running campaigns, promotions and brand activation projects.
Your knowledge and proactivity will bring impact to your clients, through knowing what makes them unique in a competitive environment and how ZEAL can help take them to new heights.
What you’ll be doing:
- Acting as a point of contact between departments to manage the day-to-day flow of more complex and in-depth projects ensuring they are delivered on time, on budget and on brief
- Preparing information for client meetings, creating interesting, error-free and insightful decks
- Liaising with client contacts, responding to requests for information, providing accurate status updates and ad-hoc queries in a timely, efficient and knowledgeable manner
- Taking a role in preparing for, and at times attending pitch meetings. Assisting in pulling together the deck and project managing the delivery of pitch documents
- Pro-actively discussing with your Account Manager ideas to extend a client brief into new activity, seeking ways to optimise on new sources of revenue
- Analysing cost information for projects where we are seeking supplier support, negotiating and identifying cost savings before feeding into the client budget
- Carrying out product/retail audits and research to establish what competitive brands are doing, and the industries in which our clients work, continually recommending solutions for your client’s needs
What you’ll bring to the role:
- Experience working at an Account Executive level in an advertising agency or similar
- The ability to communicate in a consistent and efficient manner with both team members and clients
- Proven experience working autonomously with clients
- Organisation and proactivity with the ability to project manage briefs
How we reward you:
- 24 days holiday (plus Bank Holidays, pro-rata)
- Contributory pension scheme
- Annual company bonus scheme (pro-rata)
- Private Medical Insurance
- Life Assurance
- Continuous learning and development
- Enhanced parental benefits
Additional benefits:
- The last Friday of every quarter is a ZEAL Day off
- Christmas closure
- Work from home budget to help you achieve your dream set up
- Dog friendly offices
- A wealth of social events from our seasonal gatherings to our quarter review get togethers
Click ‘apply’ to send your application or, reach out to [email protected]. No recruiters, please.
