Job Overview
You'll be responsible for supporting the day-to-day running of the bar, ensuring service is delivered to the highest standard for our customers while maintaining a clean, safe, and efficient working environment alongside your new team.
Guaranteed minimum 25 hours/week
Key responsibilities:
Legislation - Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises (including Challenge 25 policy)
Staff – Support Managers to ensure training and motivation of all staff working in the venue and all staff adhere to policies.
Recruitment- Highlight any gaps in resource with Managers and support where needed
Support on Staff Scheduling – assess the needs of the business to meet customer demand and staff the venue accordingly, by producing rotas on rolling monthly basis when required
Service - Oversee the service of beverages and have overall responsibility for the service standards of the venue
Staff Breaks – ensure staff breaks are given in accordance with current employment law and in consideration of the demands of the business
Stock Control – Support with Conducting weekly/monthly stock takes, ensure stock rotation and replenish stock as efficiently as possible. Stock must be input into the tills so that stock can be monitored. Any deliveries should be checked against order form before accepting. Any stock needs to be input correctly into system before sale.
Cellar Management – movement of beer to the bar, preparation of beer for dispense and ensure good condition of all beers. Line cleaning to be completed weekly Sunday evenings after close. Adhere to industry standard Cellar Management Practice. Ensure all empty kegs and casks are disposed of properly
Hygiene – Support the Managers and cleaning team to ensure hygiene of the bar and associated facilities (Toilet checks/maintenance etc) is of a high standard, and any issues with facilities should be reported to appropriate person to fix.
Open And Close – Overall responsibility of cleanliness and all actions completed on checklists, Liaise with cleaning team on any issues
Health & Safety – Ensure all working within the venue do so in compliance with Health & Safety standards
Complaints – dealing with customer complaints and/or challenging customers and highlight any issues with Management.
Events – Work with the events coordinator to fulfil all event requirements in line with set process.
Ensure incident log maintained
Ensure any maintenance issues are reported immediately
Required Qualifications/Experience
Essential:
- A good standard of GCSE education
- Good knowledge of the Craft Beer sector and the on and off trade
- A good understanding of Cellar Management and Beer Dispense
- Customer service experience
- Leadership and organisational abilities
- Good interpersonal skills
- Problem-solving attitude
- Flexibility to work in shifts
Desired:
- Personal Alcohol License
- 2 years+ experience working in a bars of the on trade
Pay: £13.21 per hour
Benefits:
- Company pension
- Employee discount
Ability to commute/relocate:
- Goole DN14 5AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Bar Supervisor: 1 year (preferred)
- Bar: 2 years (required)
Work Location: In person
