Monday to Friday | 8:30 to 17:30 (Hybrid Working)
Up to £60,000 (DOE) |£500 per month car allowance
Company Bonus | Private Medical
About the Role
As Account Manager at Celestra, you will lead the successful delivery of multiple client projects, ensuring timely and cost-effective execution. You will manage a portfolio of clients and play a key role in strengthening commercial relationships while ensuring all projects are delivered on time, within scope, and on budget. If you’re an experienced project manager with a passion for driving results, this is the opportunity for you.
Key Responsibilities
- Lead Project Delivery: Take full ownership of the end-to-end project lifecycle, from initial planning to final delivery, ensuring each project is completed on time and within budget.
- Client Relationship Management: Build and nurture strong relationships with key clients, serving as the primary contact throughout the project lifecycle. Ensure client satisfaction and project success.
- Project Planning & Risk Management: Utilise Celestra’s project management standards and tools (including Kronus methodology) to establish clear timelines, manage risks, and ensure smooth execution.
- Financial Oversight: Manage project budgets and monitor P&L accounts to ensure financial goals are met. Oversee invoicing and billing to ensure accuracy and timeliness.
- Performance Reporting: Prepare and present status reports for clients and stakeholders, detailing project performance, financial health, and any potential risks.
- Resource Coordination: Prioritise and allocate resources across multiple projects, ensuring optimal utilisation and timely delivery.
- Team Leadership: Lead and mentor project teams, fostering a high-performance culture and ensuring projects are delivered to the highest standards.
- Process Optimisation: Continuously evaluate and improve internal project management processes to enhance delivery speed and quality.
- Business Development: Collaborate with the sales team to identify opportunities for expanding services within existing client portfolios and to drive new business growth.
- Cross-Functional Collaboration: Work closely with internal teams to ensure seamless integration and execution of all client projects.
- Continuous Improvement: Identify and implement strategies for continuous improvement in project delivery, efficiency, and client satisfaction.
What You’ll Bring
- Experienced Project Manager: A proven track record of successfully managing complex projects, particularly in the hospitality and retail sectors. You will have experience in leading cross-functional teams, managing resources, and ensuring project success.
- Strong Relationship Builder: You excel in building and maintaining long-term client relationships, particularly with senior-level clients, and can navigate complex client needs with ease.
- Problem Solver: You have a “can-do” attitude and are able to proactively address challenges, providing creative solutions that ensure successful project outcomes.
- Financially Savvy: Proven ability to manage budgets, ensure profitability, and maintain financial health throughout project delivery.
- Technically Proficient: A solid understanding of IT solutions, especially EPoS implementations, with the ability to lead technology-driven projects.
- Leader: You have experience leading both office-based and remote teams, fostering collaboration and maintaining high performance across multiple projects.
- Results-Oriented: You are driven by results, focused on delivering projects on time, on budget, and with exceptional quality.
- Travel Willingness: Full UK Driving Licence and willingness to travel as required to support project delivery and client needs.
What we Offer
- Bonus Scheme (Paid twice yearly)
- Career Development – Ongoing professional development and clear internal progression routes
- Recognition & Rewards – From Star of the Month to Team Hug and spontaneous shout-outs.
- Private Medical Insurance – Including 24/7 digital GP access, so you’re covered round the clock.
- Employee Assistance Programme (EAP) – 24/7 confidential support, whatever life throws your way.
- 25 days holiday, increasing to 28 days after 3 years’ service – plus all the UK bank holidays off.
- Holiday Trading – Fancy a bit more time off? You can buy extra holiday anytime through the year.
- Cycle to Work Scheme – Plus seasonal health perks like free flu jabs and eye tests on us.
- Tech Payment Scheme – In partnership with Curry’s, spread the cost of your next must-have gadget.
- Brilliant Discounts – Enjoy savings on the high street, in restaurants, and on your travels
Office Perks
- Fresh Fruit Delivery every week, plus breakfast and lunch on site
- Modern Offices – With parking, a pool table, ping pong, and our very own pub garden for a proper summer BBQ.
- On-Site Treats – A daily coffee van to perk you up, and an ice cream van when the sun’s out.
- Team Socials – From team parties to charity fundraisers, there’s always something going on.
Apply Now
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