Business Administrator Apprentice– Colchester Office
Full Time Salary: £14,560 per annum (Apprenticeship Wage). Pay increases in line with age and apprenticeship year, in accordance with government guidelines.
Additional financial support: If you are a care leaver aged 16–24 and meet the government eligibility criteria, you may be entitled to a £3,000 Care Leaver Apprenticeship Bursary in addition to your salary. We can provide guidance on how to access this support alongside a top up of salary to the Real living wage.
Monday - Friday 09:00 - 17:00. (Colchester Office-Based Role)
Application closing date: Wednesday 5th August 2026
Anticipated start date: 15th September 2026
We have an exciting opportunity for an outstanding full-time Business Administrator Apprentice to join our growing administration team at Ginger Nut Training’s head office.
As part of this role, you will complete the Level 3 Business Administrator Apprenticeship, a nationally recognised qualification designed to build your skills in communication, organisation, IT, and business operations.
You’ll receive dedicated study time each week, one-to-one support from a qualified tutor, and the opportunity to apply your learning in a real-world setting. Many of our previous apprentices have gone on to secure permanent roles and progress into senior positions within the company.
If you are hardworking and share our passion for apprenticeships and developing the nation’s future workforce talent, we want to hear from you!
About us
Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.
Role Summary
The Business Administrator Apprentice plays a key supporting role across administration, enrolment, learner support and client engagement activities. The role provides hands-on experience within a professional apprenticeship training environment, supporting learners, employers and internal teams. Alongside day-to-day responsibilities, the post holder will complete the Level 3 Business Administrator Apprenticeship, developing practical skills and knowledge to support progression into a permanent administrative role.
Apprenticeship & Development
- Completion of the Level 3 Business Administrator Apprenticeship Standard
- Dedicated off‑the‑job training time provided weekly
- Ongoing support from a qualified tutor and internal team
- Opportunity to gain real-world experience across multiple business functions
Key Responsibilities Without limitation, this role may include the following duties:
Administrative Coordination & Systems
- Use and update internal and external systems to ensure compliance
- Support back-office coordination activities, including learner administration, pipeline tracking, and webinar or meeting scheduling
- Assist with internal audits, quality assurance checks and general administrative processes
- Maintain accurate data across systems and contribute to reporting where required
Learner & Employer Support
- Provide a professional and supportive service to learners and employers throughout their apprenticeship journey
- Support the onboarding process, including documentation, eligibility checks and initial learner guidance (where required)
- Respond to enquiries and support requests from learners, employers and tutors via phone, email and video conferencing
- Maintain accurate learner and employer records in line with compliance requirements
Data, Reporting & Quality
- Support the creation of internal management reports and apprentice progress reports
- Ensure data accuracy and consistency across systems
- Contribute to maintaining audit‑ready documentation and records
Communication & Team Collaboration
- Communicate effectively with all internal teams
- Participate in team meetings and contribute to continuous improvement activity
- Support or contribute to meetings using Microsoft Teams or similar platforms
Client Engagement Administration (where required)
- Support the Client Engagement team with administrative tasks, including lead tracking and onboarding activity
- Maintain accurate employer and opportunity data within internal systems
- Upload apprenticeship vacancies and respond to initial learner enquiries
- Support events or promotional activities where appropriate
Professional Development
- Shadow experienced administrators to develop practical skills
- Take part in regular training, feedback and development sessions
- Build knowledge of apprenticeship processes & and funding compliance standards
- Develop confidence, independence and professionalism within a business environment
Progression Opportunities
- Progression into permanent roles will be reviewed at approximately the 12‑month stage, subject to performance and business needs
- Potential progression routes include:
- Delivery Support Administrator
- Enrolment & Onboarding Administrator
- Client Engagement Administrator
Where a permanent role is not available, Ginger Nut Training will provide support with job searching and applications, interview preparation & career guidance and progression support
Role Scope - This is a developmental apprentice role. Activities are carried out under supervision and support, with increasing responsibility as knowledge and confidence develop.
Summary Statement
This role provides the opportunity to gain a nationally recognised qualification while building practical administrative, communication and organisational skills within a supportive and professional apprenticeship training environment.
You will be joining a highly motivated team with a start-up mentality who are passionate about the unique service they offer and believe in providing practical learning solutions to benefit organisations and individuals.
You will be a motivated individual with excellent communication and interpersonal skills, the ability to prioritise and manage expectations, both internally and externally, and the confidence to engage with people at different levels and across a wide range of sectors.
You will be an excellent team player and committed to maintaining accurate records to support our business development activities.
Essential skills/areas of experience:
- Excellent communication skills – both written and verbal
- Strong attention to detail
- Ability to follow processes consistently and accurately
- Confident using Microsoft Office (Outlook, Excel, Word, Teams)
- Friendly, approachable, and professional demeanour
- Self-motivated and able to manage time effectively
- Team player with a willingness to support across departments
- Creative problem-solver with a solution-focused mindset
- Flexible and adaptable to changing priorities
We’re looking for a hardworking and dedicated apprentice who’s eager to learn and grow.
This role is fully aligned with the Level 3 Business Administrator Apprenticeship Standard, providing the opportunity to gain a nationally recognised qualification while developing practical skills in a supportive, real-world environment.
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Contract Duration
This is a fixed-term role aligned to the duration of the Level 3 Business Administrator Apprenticeship. This apprenticeship typically takes 16 months to complete.
While there is no guarantee of a permanent position at the end of the apprenticeship, we aim to review potential progression opportunities around the 12-month mark, subject to business needs and individual performance.
If a suitable role is not available, we are committed to supporting apprentices in their next steps by providing time for job searching, interview preparation, and career guidance to help them transition successfully into further employment.
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At Ginger Nut Training, we are committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all our employees to share this commitment. This post is subject to the satisfactory completion of a DBS check, the receipt of satisfactory references and any other statutory checks that are required for the post.
As part of our commitment to supporting Functional Skills development, shortlisted candidates will be asked to complete an English and Maths assessment as part of the recruitment process. This helps us understand individual starting points and any support needs. Reasonable adjustments will be available where required.
Company Benefits include:
- Additional Day off for your Birthday
- Paid Charity / Volunteer Days
- Access to Wellbeing resources and counselling via our Employee Assistance Program (EAP) which offers free and confidential assessments, short-term counselling, referrals, and follow-up services to employees.
- Mental Health - Free additional private counselling is available for up to £250 per year for all staff.
- Charity Donation Match Programme
- Allocated CPD action plan
- Gym Membership scheme
- Extra Holidays- Stay two years and get an additional 1-day annual leave per year up to 28 days of holiday plus bank holidays.
- Company Life Insurance
- Unlimited access to over 800,000 textbooks online
Safeguarding Commitment
Ginger Nut Training is committed to safeguarding and promoting the welfare of young people and vulnerable adults. All employment is subject to enhanced DBS checks, Prohibition from teaching (TRA) check , Right to Work in the UK verification , Verification of professional qualifications , overseas criminal/character checks and satisfactory references.
We follow safer recruitment practices, including identity checks, employment history verification, and mandatory safeguarding training for all staff. All staff are expected to actively promote a safe and inclusive learning environment.
Care Leaver Covenant
Ginger Nut Training is proud to be a Care Leaver Covenant employer and is committed to supporting care‑experienced individuals into employment, training and progression opportunities.
Guaranteed Interview for Care-Experienced Applicants
As part of our commitment to inclusive recruitment, we guarantee an interview to any applicant who:
- Identifies as care-experienced (e.g. has been in foster care, residential care, kinship care, or under a local authority’s care), and meets all the essential criteria for the role.
If this applies to you, please indicate this in your application. We will ensure your application is reviewed accordingly and that reasonable adjustments are available throughout the recruitment process if needed.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible
- offering an interview to disabled people who meet the minimum criteria for the job
How to Request Reasonable Adjustments: If you require any reasonable adjustments for the interview process, please let us know. You can do this by:
· Indicating your needs in your application email or form.
Contacting our recruitment team directly at 0207 495 5110 / [email protected]
Providing details of the adjustments you require, such as accessible interview locations, additional time for assessments, or alternative formats for interview materials.
Suitability to Work with Children
All roles involving regular contact with learners are considered regulated activities under the Safeguarding Vulnerable Groups Act 2006 and the Childcare Act 2006. Therefore, successful applicants must demonstrate their suitability to work with children and young people. This includes disclosing any relevant convictions, cautions, or other information that may affect their eligibility
Declaration of Criminal Record This position is exempt from the Rehabilitation of Offenders Act 1974 (as amended) under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. You are therefore required to disclose all convictions, cautions, reprimands, and final warnings that are not protected as defined by the Exceptions Order to [email protected]
Guidance on protected convictions and cautions can be found here: https://www.gov.uk/government/publications/dbs-filtering-guidance
This information will be treated in the strictest confidence, will only be considered in relation to this role, and will be processed in accordance with our Data Protection Policy. All offers of employment will be subject to an enhanced DBS check, including a check of the relevant barred list(s).
Ready to Apply? If you haven’t heard from us within 72 hours of applying, please contact our team on 0207 495 5110 to confirm receipt.
Pay: £14,560.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
Application question(s):
- In 150–250 words, describe why you are applying for this apprenticeship and how it aligns with your skills, interests, or future goals.
Work Location: In person
