Overview:
Support the Global Society Relations team with incoming society inquiries and related operational matters.
Responsibilities:
- Research incoming inquiries from societies related to PRS administration of their rights.
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Investigate Copyright and distribution claims.
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Manage societies access to PRS portal.
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Conduct data analysis and retrieval to support the team.
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Provide operational support to Head of & Society Relationship Managers where required (e.g. incoming visits)
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Provide support to Global Revenue Assurance team on operational matters, as and when required, in agreement with Head Of.
About you:
- Directly relevant experience preferred.
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Technical knowledge of relevant PRS systems (Rep, D&M, Ice, website) preferred.
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Understanding of PRS for Music ecosystem.
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Experience in claims generation, submission and query resolution.
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Demonstrate ability to multi-task and handle large volumes of claims.