Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
Warner Hotels are recruiting for Property Manager.
The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem-solving. This role plays a critical part in ensuring a high-quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments, using data and systems to manage departmental costs and efficiencies.
Responsibilities
Facilities Management
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Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction.
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Plan and programme PPM using systems and tools.
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Support the Maintenance & Grounds teams at the properties, working with all hotel teams and across the portfolio to share best practice and support the business.
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Ensure brand standards, policies and legal compliance are delivered, monitored and recorded.
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Accountable for ensuring Health & Safety policy and compliance are adhered to.
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Develop action plans and delegate tasks across a small team to ensure effective spending, while maintaining a clear and accurate maintenance and PPM regime.
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Support grounds teams on site to deliver the required standards for guests.
Team Leadership
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Manage and lead maintenance and grounds teams, along with external contractors, developing and coaching team members to support their growth.
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Recruit and develop the team to strengthen the foundations of the property maintenance function.
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Budget Management
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Manage facilities maintenance budgets for the hotel, including Repairs & Maintenance (R&M), Utilities, and support the delivery of capital maintenance, ensuring cost-effective operations while maintaining property standards.
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Work with the leadership team to forecast annual budgets and plan future investment in line with business strategy and growth.
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Drive utility performance across the hotel, leading initiatives with both the management team and operational colleagues.
Supplier Management
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Maintain relationships with external vendors and contractors for specialised services, ensuring quality standards and contractual compliance.
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Use technology to support the function through property-based and centralised systems, including BMS and CAFM systems.
Safety and Compliance
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Ensure the hotel complies with all local, brand and legal regulations, including health and safety, food safety and all other compliance requirements.
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Ensure guests and team members are always in a safe and secure environment.
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Sustainability & Utility Initiatives
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Implement and promote sustainable practices across the hotel to reduce environmental impact.
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Drive the delivery of utility targets through coaching, support and continuous improvement.
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Support hotel Green Teams and energy initiatives.
Reporting and Documentation
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Maintain accurate records of maintenance activities, inspections and repairs, providing regular reports to regional management.
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Use systems and tools effectively to manage and develop the property facilities management function.
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Complete capital expenditure requests.
Behaviours and Essential Skills
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Proficient in facilities management software and Microsoft Office Suite.
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Strong guest service orientation with a hospitality mindset.
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Ability to use data from technology and management systems to support effective business decisions.
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Strong problem-solving and decision-making skills.
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Effective verbal and written communication skills.
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Adaptable and flexible approach.
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High level of personal accountability and integrity.
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Ability to prioritise effectively in a fast-paced environment.
Essential Experience
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Experience working within the hospitality and leisure sector.
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Understanding of facilities management systems.
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Knowledge of energy usage and current strategies to reduce carbon emissions and operating costs.
Ready to discover your glow?
Be part of something more than a hotel — where your personality shines and your ideas matter.
At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]
