Business Administration Apprentice with Unique Financial Services Limited
Hours Per Week: 35-9-5 Monday to Friday (one hour unpaid break)
Short Description:
We are seeking a highly organised and detail-oriented Mortgage Administrator to join our growing team. The successful candidate will provide comprehensive administrative support to Mortgage Advisers, ensuring mortgage applications are processed efficiently from initial enquiry through to completion. The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while delivering exceptional customer service.
Full Description:
About the Company:
Unique Financial Services is a UK-based financial advisory firm specializing in mortgages, commercial finance, insurance, and wills. With a customer-focused approach and access to a wide range of lenders and financial products, the company provides tailored solutions to help individuals and businesses achieve their financial goals. Unique Financial Services is committed to delivering expert advice, transparent guidance, and exceptional service throughout every stage of the financial journey.
Duties and Responsibilities:
- Process new mortgage applications accurately and efficiently.
- Prepare and submit mortgage applications to lenders.
- Monitor the progress of applications from submission through to completion.
- Liaise with lenders, solicitors, estate agents, valuers, and clients to obtain updates and resolve outstanding queries.
- Ensure all case files are maintained accurately and in accordance with regulatory requirements.
- Chase outstanding documentation and keep all parties informed of case progress.
- Act as the primary administrative point of contact for clients throughout the mortgage process.
- Request and verify client documentation, including proof of income, identification, bank statements, and supporting evidence.
- Provide regular updates to clients regarding the status of their applications.
- Deliver a professional and high standard of customer service at all times.
- Manage incoming calls, emails, and correspondence.
- Maintain organised electronic and paper filing systems.
- Produce reports and assist with management information when required.
- Support the wider team with administrative tasks and business operations.
Future Prospects:
We are committed to supporting the professional growth and career development of our employees. As the company continues to expand, team members will have opportunities to develop new skills, gain industry qualifications, take on greater responsibilities, and progress into senior or specialist roles. We foster a collaborative and supportive working environment where dedication, performance, and continuous learning are recognised and rewarded. Joining our team offers the opportunity to build a long-term career in the financial services industry while contributing to the company's continued success.
Training Provided:
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Skills Required:
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Ability to manage multiple cases simultaneously.
- Competent in Microsoft Office, including Word, Excel, and Outlook.
- Ability to work independently and as part of a team.
- Strong customer service skills.
Personal Qualities:
- Professional and trustworthy.
- Proactive with a positive attitude.
- Excellent interpersonal skills.
- Adaptable and willing to learn.
- Committed to delivering outstanding customer service.
Qualifications Required:
GCSE's
IND123
Pay: £14,560.00 per year
Application question(s):
- Tell us about a time you had to manage multiple tasks.
- How would you ensure accuracy when handling client information?
Work Location: In person
