Priory Wellbeing Centre Harley Street is looking to recruit an Administrator to join the team. This is a full time 37.5 hours role.
Priory Wellbeing Centre Harley Street is one of the UK’s leading mental health clinics. We provide fast access to expert mental health support for a range of conditions, including depression, anxiety, stress, attention deficit hyperactivity disorder (ADHD), addictions and eating disorders. In addition, we offer private autism assessments for adults.
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the wellbeing centre and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Reception duties at front of house to welcome and greet visitors to the clinic for therapy and psychiatry appointments.
- Customer care and enquiry management for receiving therapy and psychiatry referrals for consultations from online, telephone and face to face enquiries from professionals and individuals.
- Liaising with external medical secretaries and health care professionals, family members and prospective patients and clients.
- General administrative duties to support the day to day Wellbeing Centre operations. Includes confidential data handling, discretion and sensitivity to support people using the service.
You can find additional information in the attached job description.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
Shifts
Monday to Friday 2 shifts 07.45-15.45 and 12.00-20.00.
Weekends are on a rota from 10.00-17.00.
Proficient and confident with IT systems for enquiry management, billing and scheduling of therapy sessions.
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.
We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.
For agency enquiries and applications, please view our legal statement here.
All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
