Can you help people build stable lives and move towards independence?
Tenancy Support Worker, West Hull
Salary £28,000 FTE depending on experience.
For more than 40 years, Giroscope has worked in West Hull to bring unwanted buildings back into use, provide genuinely affordable homes and create opportunities for people to make positive change happen.
We are looking for a thoughtful, practical and people-focused Tenancy Support Worker to work alongside new and existing tenants. You will help people identify their strengths, interests, skills and goals, sustain their tenancy and achieve positive outcomes.
This is a role for someone who understands that good support is not about doing things for people. It is about listening, building trust, recognising strengths and helping each person take practical steps towards greater independence and wellbeing.
You will join a small housing team and work across all aspects of a supported, sustained tenancy. You will provide personalised one-to-one coaching, maintain clear support and risk-management records, advocate when needed and connect tenants with services, activities and opportunities.
At Giroscope, social value is at the heart of everything we do. We are open, honest and reliable; we share knowledge and skills; and we combine deep local roots with bold, practical ideas. We aim to create places where change begins through fresh ideas and help people make the right connections to move forward.
Job Description
Post - Tenancy Support Worker
Responsible to - Team Leader
Location - 69 Coltman Street, Hull, East Yorkshire, HU32SJ
Contract period - Permanent, subject to successful completion of a threemonth probation
Hours - Part-time (22.5 hours)
Purpose of the role
Giroscope provides affordable housing to people in housing need. As a Tenancy Support Worker, you will work with tenants to identify and develop their strengths, interests, skills and goals, helping them sustain their tenancy, maximise their independence and prepare for the future.
What you will be doing
You will:
- Provide personalised, one-to-one coaching and support to a caseload of Giroscope supported tenants.
- Deliver a comprehensive and strength-based coaching package with the tenant designed to maximise their independence. This should be based on an initial assessment of the tenant’s needs and abilities.
- Identify personal goals for the tenant, and maintain focus on progression and achievement of these goals.
- Create and update a support plan for each tenant identifying their goals and progress.
- Create and update a risk assessment for each tenant.
- Advocate for the tenant where needed.
- Encourage tenants to participate in other services and activities, including the Giroscope Volunteer Programme, enabling them to develop their strengths, interests and skills.
- Provide emotional support to the tenant.
- Positively challenge negative lifestyle choices and promote accountability.
- To prepare and support tenants to move on to independent/unsupported accommodation when they are ready.
- Empower tenants, promoting independence and wellbeing.
- Encourage and assist the tenant to develop healthy habits, for example, getting out of the house, participating in exercise or attend social activities.
- Assist tenants to seek and attend support with their mental health.
- Maintain regular contact with the tenant in line with organisational expectations.
- Keep up to date diary notes, risk assessments and support plans.
- Report any safeguarding issues to Giroscope Safeguarding Officer, social services or the police as required.
- Develop relationships, liaise and work collaboratively with statutory and voluntary agencies that are also working with or supporting the person/family - e.g. social services
- Keep up to date with training required for the role.
- Complete any other tasks required for the role.
- Follow the our policies and procedures.
The full job application pack is on our website - https://giroscope.org.uk/work-with-us/#page_top
How to apply
Send your CV and a covering letter to [email protected].
Please tell us why you are suitable for the role.
Giroscope welcomes applications from people with different experiences, perspectives and backgrounds. We want our homes, services and workplaces to be places where people are treated fairly, feel welcome and have the opportunity to contribute.
Pay: £16,800.00 per year
Application question(s):
- Will you now or in the future require sponsorship for employment visa status?
Work authorisation:
- United Kingdom (required)
Work Location: In person
