About Us – Triangle Care Group
Triangle Care Group is a family of specialist care organisations dedicated to supporting individuals with complex needs to live safe, meaningful, and fulfilling lives. We provide high‑quality residential, supported living, and community‑based services across multiple subsidiaries, ensuring every person receives personalised, compassionate, and dignified support.
Our teams are united by a shared commitment to:
- Respect – honouring individuality, rights, and choice
- Compassion – acting with empathy and understanding
- Integrity – being transparent, accountable, and ethical
- Collaboration – working closely with families, professionals, and partners
- Excellence – delivering high standards in care and safeguarding
- Growth – investing in learning, development, and continuous improvement
Joining Triangle Care Group means becoming part of a values‑driven organisation focused on delivering safe, person‑centred care and building strong partnerships with commissioning bodies across the UK.
The Role
We are seeking a confident, motivated Appointment Maker / Lead Generation Officer to support business growth across Triangle Care Group and UMS Group. This role is ideal for someone who excels in relationship‑building, enjoys generating new business opportunities, and can represent supported living services with professionalism and credibility.
You will be responsible for generating leads, securing appointments with commissioning teams, and building sustainable relationships with Local Authorities, NHS teams, social workers, and other external partners.
Key Responsibilities
- Make high‑quality outbound B2B calls across health & social care and related sectors.
- Introduce and explain supported living pathways and service models clearly and persuasively.
- Convert interest into booked appointments for senior management.
- Build strong relationships with commissioning teams, social workers, and NHS professionals.
- Maintain and nurture leads through consistent follow‑up and engagement.
- Provide insight on market trends, commissioning priorities, and local authority needs.
- Manage a structured lead pipeline and accurately log all interactions.
- Track conversion rates and provide weekly activity reports.
- Support the creation of marketing materials and promotional content.
- Represent Triangle Care Group and UMS Group professionally at all times.
- Ensure all communication and data handling complies with GDPR and safeguarding requirements.
Essential Experience
- Experience in lead generation, appointment setting, or business development.
- Strong communication and relationship‑building skills.
- Confidence engaging with Local Authorities, NHS teams, or social care professionals.
- Ability to manage and progress a structured pipeline of leads
Desirable Experience
- Background in supported living or adult social care.
- Knowledge of CQC frameworks and local authority referral systems.
- Experience attending provider forums or sector networking events
Safeguarding Statement
Triangle Care Group is committed to safeguarding and promoting the welfare of vulnerable adults. All applicants will be required to undergo appropriate safer‑recruitment checks, including references and an enhanced DBS check. We expect all staff to uphold the highest standards of professional conduct, confidentiality, and safeguarding practice.
Why Join Us?
- Be part of a growing, values‑driven organisation committed to excellence and safeguarding.
- Work closely with senior leaders and commissioning bodies.
- Competitive salary with commission and bonus opportunities.
- Opportunities for professional development and career progression.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
