Premier Motors is looking for an experienced, motivated, and customer-focused Bodyshop Manager to lead our busy Accident Repair Centre. This is an excellent opportunity for a proven Bodyshop professional to manage all aspects of workshop operations, drive performance, and lead a skilled team in delivering exceptional repair quality and customer service.
The successful candidate will oversee the day-to-day running of the Bodyshop, ensuring repairs are completed safely, efficiently, and to manufacturer and industry standards while maintaining excellent relationships with customers, insurance companies, and suppliers.
A company car is provided as part of the remuneration package.
Salary: Dependent on experience, will be discussed at interview stage
Hours: Monday to Friday, 7.30am to 5.00pm, i.e. 42.5 hours per week, 1 hour lunch break (unpaid).
Key Responsibilities:
Manage the daily operation of the Bodyshop and Accident Repair Centre.
Lead, motivate, coach, and develop a team of Paint Technicians, Panel Technicians, MET Technicians, VDA/Estimators, Administrators and Apprentices.
Plan and allocate workshop workload to maximise productivity and efficiency.
Ensure all repairs are completed to manufacturer specifications, BSI standards, and company quality procedures.
Liaise with insurance companies, accident management companies, engineers, and third-party assessors to progress repair authorisations and resolve repair queries.
Monitor repair progress to ensure vehicles are completed on time and customers are kept fully informed throughout the repair process.
Maintain excellent customer satisfaction through effective communication and high-quality workmanship.
Monitor labour sales, workshop efficiency, productivity, and profitability, implementing improvements where required.
Ensure accurate completion of estimates, job cards, invoicing, and recording of parts and paint materials.
Control workshop costs, materials, and consumables while minimising waste.
Maintain strong relationships with manufacturers, suppliers, and external partners.
Ensure all workshop equipment is maintained, calibrated, and used correctly.
Take responsibility for compliance with all Health & Safety legislation, COSHH regulations, environmental requirements, and company policies.
Carry out regular Health & Safety inspections and risk assessments, ensuring a safe working environment for all employees and visitors.
Ensure technicians receive ongoing training and maintain manufacturer and industry accreditations.
Support the Aftersales Manager in achieving departmental objectives, KPIs, and continuous business improvement.
Ideally, we are looking for:
Previous experience managing or supervising a successful vehicle Bodyshop or accident repair centre.
Strong technical knowledge of modern vehicle repair techniques and manufacturer repair standards.
Experience dealing with insurance companies, accident management companies, and engineering assessors.
Excellent leadership and people management skills with the ability to motivate and develop a high-performing team.
Strong organisational skills with the ability to prioritise workload in a fast-paced environment.
Good commercial awareness with experience monitoring productivity, efficiency, and profitability.
A strong commitment to delivering exceptional customer service.
Excellent communication and problem-solving skills.
Sound knowledge of Health & Safety legislation, COSHH, and workshop compliance requirements.
Experience using Bodyshop management and estimating systems would be advantageous.
A full clean UK driving licence.
In return we'll offer:
At Premier Motors, you’ll benefit from:
30 days holiday including 8 bank holidays.
Company sick pay that increases with length of service.
Pension with Greenhous contribution.
Career development opportunities.
Employee discounts.
Qualified First Aiders.
Free will writing service.
Free mortgage advice service.
On-site parking (Site Specific).
Who we are:
Premier Motors is the Isle of Wight’s trusted automotive expert. We are proud to be the Main Ford Dealer, Ford Transit Centre, MG Dealer, and Van Centre Servicing provider, also offering an Accident Repair Centre and car & van hire services.
We are committed to delivering outstanding service and building lasting relationships with our customers.
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