Job Summary
Core Objective
To lead onsite operations to deliver business targets for Safety, Quality and Delivery while achieving budget
goals for Revenue and Cost.
To deliver a rapid increase in output to late customer orders and improve lead times.
To build and lead a dynamic and high-performing production team
The job holder is expected to uphold Company values, support high standards of quality, and ensure compliance with applicable legislation.
Essential Job Functions
HSE Ownership: Own and maintain Health and Safety (HSE) for the Operations team.
Team Leadership: Hire, manage, lead, and develop the operations team, consisting of a operational Team Lead(s), Project / Order Management, Production Planning and Manufacturing Engineering.
Development: Provide clear objectives and personal development plans to support your team's growth.
Production Planning: Plan the team's workload, guiding them to achieve daily production targets.
KPI Accountability: Responsible for achieving operational KPIs, including On-Time Delivery (OTD), Out-of Box Defects (OOB), Past Due Backlog (PDBL), Over Time, Scrap, and Rework.
Financial Planning: Plan and forecast Revenue for Instruments and Spares. Responsible for managing operations costs.
Inventory Management: In collaboration with our Telford supply chain team, manage inventory levels, ensuring no stock-outs and adhering to working capital targets.
Quality: Own and maintain test and product quality, test, and calibration processes to ensure product quality and performance.
Cross-Functional Liaison: Collaborate closely with other core functions at the Telford site, particularly Souring, Distribution, Engineering, Service, HR, and Finance.
Quality Support: Work alongside the Telford Quality Manager to improve quality, support Internal and External Audits, Non-Conformance Reports (NCRs), and Quarantined stock.
Issue Resolution: Own and drive actions related to the daily customer delivery and quality issues
Customer Support: Support the Customer Services (CX) and Service teams with any operational issues.
Creation and achievement of a late order plan.
Achievement of Monthly/Annual Budget Targets for Operations (Revenue & Costs).
Achievement of Key Performance Indicator (KPI) Targets (e.g., OTD, OOB/Warranty Cost).
Achievement of HSE Targets.
Effective control and reduction of Past Due Backlog (PDBL).
Qualifications / Skills / Experience
Demonstrate experience managing manufacturing operations within a technical environment, ideally in an engineered to order, low volume, high mix electronic assembly and test environment.
Proven experience managing a multi-skilled technical team within a cross-functional structure.
Solid experience in Health and Safety leadership.
Specialised knowledge of manufacturing electro/mechanical instruments or similarly complex technical products.
A Bachelors Degree or HNC in Electronic/Electrical or Mechanical Engineering, or equivalent operational level.
Ability to work on own initiative, working within a team and the ability to meet deadlines.
Comfortable operating in a fast-paced, PE-backed environment where processes may be evolving; able to exercise sound judgement, think proactively, and respond quickly to changing priorities.
Excellent organisation skills with the ability to multi-task.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to process manual calculations.
Company Values for Meeting Our Strategy and Success of the Company
Stronger as one
We collaborate deeply, integrating ideas from diverse perspectives to scale more effectively.
Take the initiative
We improve at every opportunity, bettering our skills and exceeding expectations.
Focus on what matters
We act with intent to earn our customers' loyalty, create success for our people, and grow our business.
Competencies
Demonstrates ownership and accountability, considerable judgment and initiative, and the ability to communicate effectively both written and verbal; leads and influences others effectively; displays strong work ethic and integrity; collaborates cross functionally.
Performing the duties of this job regularly involves sitting, standing, walking, hearing/listening, repetitive hand movement, grasping, and reaching. Vision requirements include the ability for close vision, to adjust focus, and to colour code.
This position requires the ability to maintain an appropriate work pace; to comprehend and follow instructions; to read, count and compute; to exercise logic and reasoning; to organise and prioritise; to problem solve; to make decisions; to analyse and interpret data; to multi-task/re-direct and experience numerous interruptions.
Minimal UK travel (<10%)
The noise level in the work environment is usually quiet to moderate.
This job description is not designed to cover an exhaustive list of duties. Other duties may be assigned, and activities may change at any time with or without notice.
Pay: Up to £55,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Application question(s):
- How much experience of leading onsite operations, in full, to deliver business targets do you have?
- Do you live within a 30 minute commute from the site location in Telford, Shropshire
- Candidates must be able to prove a track record in a similar role to that described in the job description.
Experience:
- Production Supervisor /value stream lead: 5 years (required)
Work Location: In person
