The Role
We're looking for an organised, personable professional to join our busy Rotherham branch in a hybrid position spanning both our sales and lettings teams. You'll split your time progressing sales through to completion and managing our portfolio of rental properties, acting as the vital link between clients, solicitors, tenants, landlords and colleagues to keep every transaction moving smoothly.
We're a family run business, and that shapes how we work day to day: everyone pitches in, teams support one another across sales and lettings, and no task is ever "not your job". This is a great opportunity for someone with a couple of years' experience in property who enjoys variety, thrives in a close-knit, hands-on team, and wants to build a broader skill set across both sides of the business.
Key Responsibilities — Sales Progression
- Oversee the progress of property sales from acceptance of an offer through to completion
- Liaise with buyers, sellers, solicitors and other agents to gather and provide necessary information
- Monitor and update all parties on the status of property transactions regularly
- Act as a main point of contact for clients, solicitors and internal teams, ensuring clear and timely communication throughout the conveyancing process
- Resolve issues and answer queries promptly, maintaining a positive and professional manner
- Request and analyse solicitor progress updates
- Ensure all required documentation is complete, accurate and processed in a timely manner
- Identify and address potential issues that may arise during the sales process, working proactively to find solutions
- Collaborate with relevant parties to resolve any challenges and keep the sales process on track
- Provide excellent customer service, keeping clients informed and reassured throughout the sales progression
- Manage client expectations and handle any concerns with professionalism and efficiency
- Support the sales team with booking and carrying out property viewings as required
Key Responsibilities — Property Management & Lettings
- Act as a main point of contact for landlords and tenants
- Book viewings and manage the diary
- Coordinate maintenance, repairs and contractor visits
- Ensure all properties meet legal and safety compliance requirements
- Book periodic inspections, check-ins and check-outs
- Manage tenancy issues professionally and proactively
- Support the wider lettings team with booking valuations, marketing and new business
- Maintain accurate records and deliver excellent customer service throughout
What We're Looking For
- At least 1–3 years' experience working in an estate agency
- Excellent communication and relationship-building skills
- Highly organised with strong attention to detail and the ability to juggle multiple cases
- A calm, solutions-focused approach when handling challenges or delays
- Confident using CRM systems and general office software
- A full UK driving licence is required
Hours & Salary
- Full-time, Monday to Friday, plus one Saturday morning per month
- £24,000–£28,000 per annum, depending on experience, plus bonuses
- Immediate start available — we're looking for someone to join us within 2–4 weeks
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
Application question(s):
- Where abouts do you currently live and what would your commute be like?
- Please describe any previous experience in Estate agency you have that you would bring to this role?
- If you have a current job, what is your notice period?
- What date would you be able to start the role?
- Could you let us know days/times you would be available for an interview?
Licence/Certification:
- Driving License (required)
Work Location: In person
