Annual salary: Salary discussed on application
The post holder will report to and assist the VP of After Sales & Services. They will be responsible for a range of duties and tasks aimed at expanding the aftersales business, maintaining customer relationships, and ensuring the delivery of high-quality service within the Aftermarket division at Thompson Aero Seating. This will include but not be limited to; identifying new business opportunities, nurturing existing client relationships, and driving revenue growth within the aftersales sector of Thompson Aero Seating.
Responsibilities
- Strategic Planning - Develop and execute strategic plans to expand the company's aftersales business, including market analysis, competitor evaluation, and identifying key growth areas
- Business Division Growth - Identify and pursue new business opportunities, partnerships, and collaborations within the aftersales market segment to increase revenue and market share
- Client Relationship Management - Cultivate and maintain strong relationships with existing clients, understanding their needs, providing solutions, and ensuring exceptional aftersales support
- Proposal Development - Prepare and present compelling proposals, bids, and presentations tailored to client requirements, showcasing the company's aftersales capabilities and value proposition
- Cross- functional Collaboration - Collaborate with internal teams including engineering, and operations to ensure alignment of aftersales strategies with overall business objectives and product development initiatives
- Performance Metrics - Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of aftersales business strategies, regularly reporting on progress and making data-driven recommendations for improvement
Reward
- Competitive salary
- Annual bonus (linked to company performance)
- 33 days annual leave (Increase after 5 years' service)
- 37.5 hours per week
- Flexi time working
- £5,000 employee referral bonus
- Health cash plan
- Contributory Salary Sacrifice Pension Scheme
- Holiday Purchase Scheme - Salary Sacrifice
- Electric Car Scheme - Salary Sacrifice
- Cycle to Work Scheme
- Life Assurance Scheme at x4 gross salary
- Competitive enhanced Maternity and Paternity pay
- IVF & Assisted Conception Policy
- Women in Business - Corporate Member
- Wellbeing Initiatives
- Employee Recognition scheme
- Service Awards
- Local charity / sponsorship activities
- Dedicated employee parking
- Discounted Gym membership
- Learning and development opportunities
- Career progression
Requirements
Essential
- Minimum of 10 years’ experience in a similar role, within Manufacturing Engineering and/or plant leadership in a modern high-volume production environment of automotive or aircrafts
- Experienced leader with a track record in hiring, training and leading a large number of direct, indirect and production staff
- Broad technical and intellectual capability, with the ability to effectively interface with a wide range of professionally qualified external / internal business disciplines
- Programme & change management ability
- Experience of lean, CI techniques and process improvement projects
- Excellent analysis and evaluation skills with a drive to challenge the status quo
Desirable
- Educated to degree level (preferably Masters) in a relevant discipline or equivalent NVQ Level 7 qualification
- Fellow or Chartered Member of an industry related professional body
We reserve the right to enhance criteria on shortlisting.
Thompson Aero Seating is an Equal Opportunities employer.
The closing date for applications is the 30th August 2026 at 17:00.
For further infomation contact [email protected]
